Installing ICG on AWS and Certificate Passing Issue When Using Putty

Solution Based on Experience from the Field

This article provides a solution that has not been approved by the IGEL Research and Development department. Therefore, official support cannot be provided by IGEL. Where applicable, test the solution before deploying it to a productive environment.

Symptom

Description: When you are installing ICG in AWS and trying to get to it via Putty, you might experience a certificate transmission issue.

Environment

• UMS version: any

Problem

If you are installing the ICG into Amazon Web Services, and you are using Windows and Putty to access the Ubuntu Server in AWS, you have the problem to transmit the given .pem certificate to authenticate.

Solution

→ Follow the instructions under  https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/putty.htm