Issues with USB IDs in USB Devices Rules

Symptom

USB Device Rules you configured do not take effect.

Problem

The System Information tool in IGEL OS up to version 11.04.100 omits leading zeros in USB vendor and product IDs. These are shown only three hexadecimal digits long.

Solution

If you see three-digit USB IDs in System Information, use the lsusb command:

1. Open Local Terminal.
   

2. Enter the lsusb command.
   

3. Look for the device in question, possibly using grep to search in the lsusb output:
   lsusb | grep -i [search term]

   

4. Use the four-digit IDs that lsusb reports.