How to Use the Recycle Bin in the IGEL UMS Web App

In this article, it is explained how you can use the recycle bin and delete devices and configuration objects (that is profiles, files, and corporate identity customizations (CICs)) in the IGEL UMS Web App.

For details on how to use the recycle bin in the UMS Console, see Recycle Bin - Deleting Objects in the IGEL UMS.

In the IGEL Universal Management Suite (UMS), objects are sent to the recycle bin when deleted by default. Elements in the recycle bin can be permanently deleted or restored.

If the recycle bin is disabled, objects are removed permanently straight away after you have confirmed the deletion. The recycle bin is enabled or disabled globally for all UMS users in the UMS Web App under Network > Settings > UMS Features, see Network Settings in the IGEL UMS Web App.

Important Information

In the UMS Web App, devices / device directories and configuration objects / their directories can be moved to the recycle bin. The highest nodes in the structure tree (the root directories) cannot be deleted.

Directories are moved to the recycle bin along with their subfolders and all contained objects. A deleted directory is handled as one item and can therefore be restored again or permanently deleted as a complete structure. If you delete a subfolder or contained objects first and then the parent folder as well, you will only see the parent folder in the recycle bin, but it will contain the previously deleted subfolder / objects as well.

Note the following:

• Devices in the recycle bin will not receive any new settings from the UMS but will remain registered in the UMS and can be restored again from the recycle bin along with all assigned configuration objects.

• Assigned profiles, files, and CICs in the recycle bin are not active. This means that the settings for devices may change by moving configuration objects to the recycle bin. Profiles previously assigned to devices will be reactivated if they are restored from the recycle bin.

• Objects in the recycle bin cannot be found via the search function (and views in the UMS Console) and cannot be addressed by scheduled tasks.

• In comparison to the UMS Console, the recycle bin in the IGEL UMS Web App only displays the deleted objects of the specific area / configuration tab.
  Example 1: If you open the recycle bin in the Devices area, you will only see the deleted devices/ device directories, but not profiles, files, etc.
  Example 2: If you open the Configuration area and click the Recycle Bin button while in the Profiles tab, you will only see the deleted profiles / profile directories, but not the deleted CICs or files.

If you cannot register your endpoint device in the UMS, it is recommended to check if this device is in the recycle bin. If yes, restore the device from the recycle bin or delete it from the recycle bin and re-register. For further solutions, see Troubleshooting Registration of a Device via Scanning for Devices Fails.

Deleting Devices from the UMS

To remove devices from the UMS:

1. In the UMS Web App, go to Devices and select the device that you want to delete.
   

2. Click the Delete button or context menu item.
   If you want to remove the device directory, click the Delete Directory button in the management panel on the right side.
   

   

3. Confirm the deletion.
   

4. To see the items moved to the recycle bin and to permanently delete them, click the Recycle Bin button.
   

   

5. In the opened dialog, select the required device / device directory and confirm the deletion.
   

   

6. For IGEL OS 12 devices only: In the Delete Items dialog, specify whether the licenses should be deleted and accept the Terms and Conditions.

   If you enable Delete Licenses checkbox:

   • all licenses will be removed from the device if the device is online (Device level)

   • all licenses registered in the UMS for the device will be removed from the UMS (UMS level)

   • corresponding Unit IDs will be removed from all registered Product Packs if the IGEL License Portal (ILP) can be reached (ILP level)
     
     Thus, the affected licenses are completely removed and can be deployed to another device.
     

     

Deleting Configuration Objects from the UMS

To delete a configuration object:

1. In the UMS Web App, go to Configuration and open the required tab, e.g. Corporate Identity Customizations (CICs) if you want to delete a CIC.
   

2. Select the CIC that you want to delete and click the Delete button or context menu item.
   If you want to remove e.g. a CIC directory, click the Delete Directory button in the management panel on the right side.
   

   

3. Confirm the deletion.
   

4. To see the items moved to the recycle bin and to permanently delete them, click the Recycle Bin button in the required tab.
   In the recycle bin, you can see the deleted objects only of the selected type, i.e. all removed CICs in this example.
   

   

5. In the opened dialog, select the required object and confirm the deletion.
   

   

6. In Delete Items dialog, you can see if the object is in use. Confirm the deletion.
   

   

Restore from the Recycle Bin

→ To see the items moved to the recycle bin and to restore them, open the required area, e.g. Devices or Configuration > specific configuration tab, and click Recycle Bin > Restore.
Selected items will be restored without confirmation.

If you cannot see the Recycle Bin button, the recycle bin is probably disabled.