Troubleshooting Active Directory Login Not Working After Update to UMS 12.08.100

After upgrading to version 12.08.100 of the IGEL UMS (Universal Management Suite), you might find that logging in with an Active Directory (AD) or LDAP account no longer works.

Problem

UMS now requires something called a “Browse User” to be set up for AD/LDAP logins to work. This change improves security by making sure only authorized users can be looked up and verified in the directory.

Solution

You’ll need to tell UMS which AD account it should use to “browse” or look up user information. This account:

• Must be a valid AD user

• Needs read access to:

  • User account details

  • Group memberships

  • Other necessary AD data

To set up a browse user:

1. Open UMS, then go to AD Configuration.

2. Enter the Username and Password for the AD user that will act as the “browse user”.

3. Confirm that this AD account has permission to view the needed user and group information.

For more help, see the IGEL Knowledge Base article: Configuring an AD Connection