Before starting the update of IGEL Universal Management Suite (UMS), read Updating UMS.

Create a  backup of the database before updating a previously installed version of the UMS. Otherwise, you risk losing all database content.

To perform an update under  Windows, proceed as follows:

  1. Download the current version of the IGEL Universal Management Suite from the IGEL Download Server.

    For integrity and security purposes, it is recommended to verify the checksum of the downloaded software.

  2. Close any other applications and launch the installer.

    You will need administrator rights in order to install the UMS.

  3. Read and confirm the License Agreement.

  4. Read the Information regarding the installation process and click Next.

  5. Under Database backup, select a file for the backup of the existing embedded database. If you do not choose a file name and click on Next, no backup will be created.

    For Update Installations Only

    • As of UMS 12, MDM feature is no longer available. Cancel the upgrade to UMS 12 if you still need the MDM feature:

    • Only if you have a Distributed UMS installation: During the update installation, it will be checked whether only one UMS Server is running and the others are stopped. If not, stop all UMS Servers except one and proceed with the update; otherwise, you risk losing data. After the update on this server is complete, you can update the remaining UMS Servers, either simultaneously or one after another. But see also Known Issues UMS 12.01.110.

  6. Choose the components to be installed under Select Components.

    • Standard UMS

      • with UMS Web App
      • with UMS Console

      • with Embedded Database

    • Distributed UMS
      • with UMS Web App
      • with UMS Console
    • UMS High Availability Network

      • UMS Server

        • with UMS Web App
      • UMS Load Balancer

    • Only UMS Console
      For information on the UMS installation types, see Installing an IGEL UMS Server.
      For information on the UMS components, see Overview of the IGEL UMS

  7. Read the Memory (RAM) requirements and click Next if your system fulfills them.

  8. If the internal Windows firewall is active on your host: Review the settings under Windows firewall settings and change them where necessary. Each port that is activated here will be set as rule in the Windows firewall. 

    UMS 12 Communication Ports

    If you are going to make network changes, consider the following ports and paths:

    For more information on UMS ports, see  IGEL UMS Communication Ports.

  9. Read the summary and start the installation process.
    The installer will install a new version of the UMS, create entries in the Windows software directory and in the start menu and will place a shortcut for the UMS Console on the desktop.

    During a UMS upgrade, e.g. from 6.09 to 6.10 or from 6.x to 12.x, the database schema is changed by the installer. With large production databases, this process can last up to 2 hours. Do not abort the installation during this time.

  10. Close the program once the installation is complete by clicking on Finish.

  11. Start the UMS Console.

  12. Connect the UMS Console to the UMS Server with the help of the existing access data.
    To connect to the UMS Web App, see How to Log In to the IGEL UMS Web App.

For information on the silent installation of the UMS Console, see Unattended / Silent Installation of the UMS Console.

If you use an external database, check the database connection in the UMS Administrator  > Datasource.

If SQL Server AD Native is used, you must also set the correct startup type and logon settings for the "IGEL RMGUIServer" service and restart the service. For details, see "Configuring the UMS Server Windows Service" under "Setting Up the UMS for SQL Server AD Native"