Endpoint Management 6.03 UMS Articles Java Web Start Current: Error when connecting to UMS via Java Web Start: "received fatal alert: handshake_failure" PDF Download PDF Download page Error when connecting to UMS via Java Web Start: "received fatal alert: handshake_failure". Current page All pages Error when connecting to UMS via Java Web Start: "received fatal alert: handshake_failure" SymptomWhen trying to connect to UMS via Java Web Start, the connection fails with the error message "received fatal alert: handshake_failure".ProblemThe old Java Feature "SSL 2.0 compatible ClientHello format" is outdated and not accepted by UMS versions 4.09.100 or newer.SolutionDisable Use SSL 2.0 compatible ClientHello format in the Advanced Settings menu of the Java Control Panel. ×