You can not create licenses from smartcard in IGEL UMS (License Management) although valid licenses are stored on the SIM / smartcard and the smartcard reader's driver is installed to your system.
The smardcard reader shows a problem in the Windows Hardware Manager [!].
Another smartcard reader (eg. built-in cardreader) overrides the access.
Deactivate or deinstall all other smartcard readers in the Windows Hardware Manager.