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Troubleshooting: 404 - System Error Message at UMS Web App Startup

Symptom

After the installation of the Universal Management Suite, the UMS Web App starts with a 404 system error.

Environment

  • UMS 6.08.100 or higher with the embedded database

  • Microsoft Windows Server 2019

Problem

This might happen at startup when the UMS Web App is starting faster than the UMS Server service.

Solution

Restart the Windows service IGEL RMGUIServer. Details on how to do this can be found under IGEL UMS HA Services and Processes.

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