Menu path: UMS Administrator > Backups

Default path to the UMS Administrator:

Linux: /opt/IGEL/RemoteManager/
Windows: C:\Program Files (x86)\IGEL\RemoteManager\rmadmin\RMAdmin.exe

Embedded Database

To create a backup of the UMS installation with the embedded database, proceed as follows:

  1. In the left-hand column, select Backups.
  2. Click on Change next to the Directory entry field to change the destination directory.
    The file selection window will appear.
  3. Specify the storage location for your backups.
  4. Click on Create.
  5. Under Backup Name, enter a name for this backup.
  6. Select the data backup settings:
    The following can be selected:
    • Select all: Database, certificate, licenses, server configurations, and transfer files (normally, you’ll use this option to ensure that no components are missing from the backup)
    • Legacy: Database and certificate
    • All files: Licenses and files
      Note that licenses and files which have not been registered in the UMS, but are only stored in the system web resources (e.g. were manually placed in folders e08ce61-d6df-4d2b-b44a-14c1ec722c44 and ums_filetransfer) are NOT backed up by the UMS Administrator.
    • Custom: You can select the data which are to be backed up.

      The certificate files server.pem and server.crt will also be included in the backup.

      Universal Firmware Updates

      The files of firmware updates are not part of the UMS embedded DB backup. They are not included in the Transfer files backup, and, therefore, have to be copied manually from [IGEL installation directory]/rmguiserver/webapps/ums_filetransfer.

      The backup of Server configurations includes most configurations of the Settings area in the UMS Administrator application. Exceptions: GUI server port and JWS server port – they are host-specific, i.e. stored separately on each server and cannot be part of any backup. Therefore, you should note the values of these settings if they differ from the defaults and, in the case of recovery/migration procedure, they must be changed on each server manually.

  7. Confirm your selection by clicking on OK.
    The data will be saved in the directory you have selected.

External Database

The full range of backup options in the UMS Administrator is only available if you use the embedded database for your UMS Server installation.

If you use an external database, proceed as follows to make a complete backup of your system:

  1. For the database itself, use the backup and recovery procedures recommended by the DBMS manufacturer.
  2. Back up server configurations with the UMS Administrator > Backups > Create > Custom > Server configurations. Note separately host-specific configurations that differ from the defaults, see above Server configurations.

  3. Certificates, licenses, files, and firmware updates must be backed up separately, i.e. manually copied to a secure storage medium. You can find them here: 


    • [IGEL installation directory]/rmtcserver/* (includes the tc.keystore file, which is necessary for the communication with the endpoint devices)

    • [IGEL installation directory]/rmclient/cacerts

    • [IGEL installation directory]/rmguiserver/cacerts

    • [IGEL installation directory]/rmguiserver/irm_keystore

    Device licenses
    • [IGEL installation directory]/rmguiserver/webapps/e08ce61-d6df-4d2b-b44a-14c1ec722c44
    Files and firmware updates
    • [IGEL installation directory]/rmguiserver/webapps/ums_filetransfer
  4. For HA installations only: Save the IGEL network token created during the installation, see Installing the First Server in an HA Network.