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Symptom

HA servers are out of sync preventing devices from registering in the UMS and throwing a license error.

Environment

  • Firmware version: any
  • UMS version: any

Problem 

Devices are not able to register in the UMS/HA. Licenses are applied correctly. 2 servers appear in sync and another one out of sync.

Solution

Issue is related to the UMS licensing ID. A workaround / resolution is to backup the Licensing ID from the UMS Administrator and restore it to the out of sync server.

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