Devices Supported by IGEL OS 11
In this article you can find the general hardware requirements for OS 11 and a list of devices that are tested by IGEL. For a list of IGEL devices that are not supported any more, see List of Legacy IGEL Devices .
Partner Solutions for Peripherical Devices
For further supported hardware from IGEL partners, e.g. headsets, see Partner Solutions .
Core Requirements
CPU with 64-bit support
CPU speed: ≥ 1 GHz
Memory (RAM): ≥ 2 GB
RAM size higher than 2 GB is recommended if you use any of the following:
Unified Communications optimizations (uses a client-side media engine)
High-resolution graphics output
More than two monitors
With devices that have 2 GB RAM and shared video memory, a maximum of 512 MB may be used as video memory.
Storage: Depends on the release version of IGEL OS 11. The details are listed below:
Up to IGEL OS 11.03: 2 GB minimum; ≥ 4 GB recommended
From IGEL OS 11.04 to IGEL OS 11.07: If the full feature set is applied, at least 2.4 GB of storage is required. For instructions on how to reduce the feature set, see IGEL OS > IGEL OS Articles > Update and Upgrade > Error: "Not enough space on local drive" when Updating to IGEL OS 11.08 or Higher
From IGEL OS 11.08 onwards: If the full feature set is applied, at least 4 GB of storage is required. For instructions on how to reduce the feature set, see IGEL OS > IGEL OS Articles > Update and Upgrade > Error: "Not enough space on local drive" when Updating to IGEL OS 11.08 or Higher
No VIA graphic adapter; VIA graphics support is discontinued in IGEL OS.
Legacy Bios and EFI/UEFI are supported.
Devices Supported by OSC and UD Pocket with IGEL OS 11
The following list only includes those devices that are tested by IGEL (with each major release of IGEL OS).
By no means it implies that the devices which are not included in this list but meet the minimum requirements will not function with IGEL OS: Any x86-64 hardware endpoint device that meets the IGEL-stated minimum hardware requirements for IGEL OS (for example, the processor speed and RAM) can be expected to work adequately with IGEL OS and should be considered a candidate for repurposing from another OS. With an IGEL OS subscription or active maintenance, customers can expect IGEL to make any necessary “best effort” to support, regardless of whether the endpoints in question are specifically listed within the IGEL Knowledge Base or elsewhere (e.g. on the IGEL Ready Showcase at https://www.igel.com/ready/showcase-categories/endpoints/).
For any devices not listed here or on the IGEL Ready showcase, you can contact your hardware vendor and request those devices to be added to the IGEL Ready program.
Integrated drivers and supported peripherals are listed in the Third-Party Hardware Database. For more solutions compatible with IGEL OS, see IGEL OS Base System > Partner Solutions.
HP, Lenovo, and LG device models are available from the factory with pre-installed IGEL OS 11. Please contact IGEL Ready to get information on which device models are available with pre-installed IGEL OS.
For some of the devices listed here, Flash memory must be extended to ≥ 2 GB. For these devices, an appropriate note is added.
On modern computers such as secured-core PCs (see e.g. https://www.microsoft.com/en-us/windows/business/devices?col=secured-core-pcs), there may be a BIOS setting related to Secure Boot that allows the use of Microsoft’s 3rd party UEFI Secure Boot Certificate. The usual description of such a BIOS setting is "Allow Microsoft 3rd Party UEFI CA". This setting must be set to enabled, as IGEL uses the 3rd party certificate to support UEFI Secure Boot. If UEFI Secure Boot is enabled, but "Allow Microsoft 3rd Party UEFI CA" is not enabled, you may be unable to boot IGEL OS Creator or UD Pocket. Similarly, if the setting "Allow Microsoft 3rd Party UEFI CA" is disabled after a previous installation of IGEL OS, IGEL OS will fail to boot. For how to enable the setting, see Security & Safety > UEFI Secure Boot Enabling Guides > Secured-Core PCs: Microsoft 3rd-Party UEFI Certificate for Secure Boot.
[Fn] keys may not work on some supported and listed laptop/notebook models.
ADS-Tec
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
DVG-VMT9010 | Industrial PC/Terminal | 4 GB 8 GB | 64 GB eMMC | Intel Atom® x7-E3950 | 11.02.100 |
DVG-VMT9012 | Industrial PC/Terminal | 4 GB 8 GB | 64 GB eMMC | Intel Atom® x7-E3950 | 11.02.100 |
DVG-VMT9015 | Industrial PC/Terminal | 4 GB 8 GB | 64 GB eMMC | Intel Atom® x7-E3950 | 11.02.100 |
DVG-VMT9112 | Industrial PC/Terminal | 4 GB 8 GB | 64 GB eMMC | Intel Atom® x7-E3950 | 11.02.100 |
Advantech
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
POC-W213L | Medical All in One | 4 GB | 128 GB | Intel Core i7-7300U | 11.01.100 |
POC-W243L* | Medical All in One | 4 GB | 32 GB | Intel Kaby Lake Core i5-7300U | 11.01.110 |
POC-W243L* | Medical All in One | 4 GB | 128 GB | Intel Core i7-7300U | 11.01.100 |
Advantech-DLoG
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
DLT-V6210 | Industrial PC/Terminal | 4 GB | 32 GB | Intel Atom | 11.01.100 |
DLT-V7210 K | Industrial PC/Terminal | 4 GB | 4 GB | Intel Atom E3845 | 11.01.100 |
Dell / Wyse
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version | Notes |
|---|---|---|---|---|---|---|
5040 / 5212 | All in One | 2 GB | 2 GB | AMD G-T48E | 11.01.100 | |
3040 | Thin Client | 2 GB | 8 GB | Intel Atom x5-Z8350 | 11.01.100 | |
5020 | Thin Client | 2 GB | 8 GB | AMD G-Series SoC | 11.02.140 | |
5060 | Thin Client | 4 GB | 8 GB | AMD GX-424CC | 11.01.100 | |
5070 | Thin Client | 8 GB | 32 GB | Intel Celeron J4105 | 11.01.100 | |
Latitude 5510 | Laptop/Notebook | 8 GB | 256 GB | Intel Core i5-10210U | 11.05.100 | Wake-on-LAN functionality is not supported. |
Optiplex 3000 | Thin Client | 4 GB | 32 GB | Intel Celeron N5105 | 11.08.200 |
Dynabook
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
Portegé X20W-D | Laptop/Notebook | 8 GB | 256 GB | Intel Core i5-7200U | 11.01.100 |
Portegé X30-D | Laptop/Notebook | 8 GB | 256 GB | Intel Core i5-7300U | 11.01.100 |
Tecra C50 | Laptop/Notebook | 4 GB | 500 GB | Intel i5-4210U | 11.01.100 |
Tecra Z50-D | Laptop/Notebook | 8 GB | 256 GB | Intel Core i5-7200U | 11.01.100 |
SATELLITE R50 | Laptop/Notebook | 4 GB | 500 GB | Intel i3-6006U | 11.01.100 |
Elo
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
i2 Touch | All in One | 8 GB | 128 GB | Intel Core i3-8100T | 11.05.100 |
Fujitsu
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
Q957 | Desktop PC | 8 GB | 500 GB | Intel Core i3-6100 | 11.02.100 |
FUTRO S740 | Thin Client | 4 GB | 8 GB | Intel Celeron J4105 | 11.04.100 |
HP
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version | Wi-Fi Chip | Notes |
|---|---|---|---|---|---|---|---|
HP t420 | Thin Client | 2 GB | 8 GB | AMD Embedded G-Series GX-209JA | 11.02.100 | ||
HP t430 | Thin Client | 2 GB | 16 GB | Intel®Celeron® | 11.01.110 | Intel AC9260 | |
HP t530 | Thin Client | 4 GB | 8 GB | AMD GX-215JJ Dual-Core | 11.01.100 | ||
HP t630 | Thin Client | 4 GB | 8 GB | AMD GX-420GI | 11.01.100 | ||
HP t730 | Thin Client | 16 GB | 8 GB | AMD RX-427BB APU | 11.01.100 | ||
HP t820 | Thin Client | 16 GB | 16 GB | Intel Core i5-4570S | 11.01.100 | ||
HP t640 | Thin Client | 4 GB | 16 GB | AMD Ryzen R1505G | 11.04.100 | Intel AC9260 | This model is not supported with HP USB-C Essential G5 Dock |
Realtek RTL8852AE | |||||||
HP t540 | Thin Client | 16 GB | 16 GB | AMD Ryzen Embedded R1305G | 11.06.100 | Intel AC9260 | |
Realtek RTL8852AE | |||||||
HP mt46 | Mobile Thin Client | 8 GB | 32 GB | AMD Ryzen 3 PRO 4450U | 11.07.100 | Excluding support for WWAN and Wake-on-LAN (both features are planned) | |
HP Elite t655 | Thin Client | 4 GB / 8 GB | 32 GB | AMD Ryzen Embedded R2314 | 11.07.160 | Realtek RTL8852BE | |
HP Elite mt645 G7 | Mobile Thin Client | 8 GB | 256 GB | AMD Ryzen 3 5425U | 11.08.230 | Realtek RTL8852BE | Support for WWAN Intel XMM 7560 (as of 11.08.330) Excluding support for Wake-on-LAN (feature is planned) Excluding support for built-in fingerprint sensor |
AMD Ryzen 5 5625U | 11.08.330 | ||||||
HP t740 | Thin Client | 8 GB | 16 GB | AMD Ryzen Embedded V1756B | 11.08.290 | Realtek RTL8852AE | |
HP Pro t550 | Thin Client | 4 GB | 32 GB | Intel Celeron J6412 | 11.08.330 | Realtek RTL8852CE (Supported as of 11.09.150) | |
HP Pro mt440 G3 | Mobile Thin Client | 8 GB | 128 GB | Intel Celeron 7305 | 11.08.440 | Realtek RTL8852BE | Support for WWAN Intel XMM 7560 (as of 11.09.260) |
HP Elite t755 | Thin Client | 8 GB | 128 GB | AMD Ryzen Embedded V2546 | 11.09.260 | Realtek RTL8852CE | This model offers no USB-C docking support |
HP Elite mt645 G8 | Mobile Thin Client | 16 GB | 256 GB | AMD Ryzen-5 7535U, Ryzen-3 7335U | 11.10.150 |
| WWAN: Touchscreen supported (tested model: ELAN2513:00) |
HP Docking Stations
Name | Supported from IGEL OS Version | Notes |
|---|---|---|
HP USB-C Docking Station G5 | 11.08.230 | |
HP USB-C G5 Essential Dock | 11.08.290 | Not supported with HP t640 |
Intel
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
NUC 5i5MYHE | Desktop PC | 2 GB | 32 GB | Intel i5-5300U | 11.01.100 |
NUC 5i3RYH | Desktop PC | 2 GB | 2 GB | Intel i3-5010U | 11.01.100 |
NUC 7CJYH | Desktop PC | 2 GB | 4 GB | Intel Celeron J4005 | 11.01.100 |
Lenovo
Name | Device Category | Minimum Memory | Storage Size | Processor | Wi-Fi Chip | Supported from IGEL OS Version | Notes |
|---|---|---|---|---|---|---|---|
ThinkCentre M625q | Desktop PC | 4 GB | 32 GB | AMD E2-9000e | Intel AC9260 | 11.04.100 | |
8 GB | 128 GB | AMD A4-9120e | QCA6174 802.11ac | 11.04.100 | |||
ThinkCentre M75n | Desktop PC | 8 GB | 256 GB | AMD Ryzen 3 Pro 3300U | Intel AC9260 | 11.05.100 | |
ThinkCentre M70q Gen1 | Desktop PC | 16 GB | 256 GB | Intel i5-10500t | Comet Lake PCH CNVi WiFi, Intel | 11.05.100 | |
ThinkCentre M70q Gen 3 | Desktop PC | 16 GB | 256 GB | Intel Core i5-12500T | Intel AX201 | 11.08.240 | |
ThinkCentre M75q Gen2 | Desktop PC | 4 GB | 128 GB | AMD Ryzen 3 Pro 5350GE | Intel AX200 | 11.08.240 | |
K14 AMD Gen1 | Laptop/Notebook | 8 GB | 256 GB | AMD Ryzen 5 PRO 5650U | Mediatek MT7921 | 11.08.240 | |
ThinkPad L14 Gen1 AMD | Laptop/Notebook | 64 GB | 1 TB | AMD Ryzen 7 Pro 4750U | Wi-Fi 6 AX200, Intel | 11.05.100 | |
14w | Laptop/Notebook | 4 GB | 64 GB | AMD A6-9220C | QCA6174 802.11ac | 11.05.100 | |
ThinkPad L14 Gen3 AMD | Laptop/Notebook | 16 GB | 256 GB | AMD Ryzen 5 5625U | AMD RZ616 2X2AX (WiFi 6E) | 11.08.230 | WWAN: LTE support as of 11.08.360 |
ThinkCentre Neo50q Gen4 | Thin Client | 8 GB | 256 GB | Intel Core i3-1215U | Wi-Fi 6 RTL8852BE | 11.08.240 | |
4 GB | 256 GB | Intel Celeron 7305 | Wi-Fi 6 AX201 | ||||
K14 Gen1 Intel | Laptop/Notebook | 16 GB | 256 GB | Intel Core i5-1135G7 | Intel AX210 WiFi / BT combo | 11.08.290 | |
ThinkPad L14 Gen3 Intel | Laptop/Notebook | 16 GB | 512 GB | Intel Core i5-1235U | Intel Wi-Fi 6 AX201 2x2 AX vPro | 11.08.330 | WWAN: LTE support as of 11.08.360 |
ThinkEdge SE10 | Thin Client | 8 GB | 1 TB | Intel Atom x6425RE | MediaTek MT7921LEN | 11.08.360 | |
256 GB | Intel Atom x6214RE | Intel AX210 | 11.08.360 | ||||
ThinkPad L14 Gen4 AMD | Laptop/Notebook | 8 GB | 256 GB | AMD Ryzen 3 Pro 7330U | AMD RZ616 | 11.08.440 | WWAN: |
Realtek RTL8852CE | |||||||
ThinkPad L15 Gen4 AMD | Laptop/Notebook | 8 GB | 256 GB | AMD Ryzen 3 Pro 7330U | AMD RZ616 | 11.08.440 | WWAN: |
Realtek RTL8852CE | |||||||
ThinkPad L14 Gen4 Intel | Laptop/Notebook | 8 GB | 256 GB | Intel Core i3-1315U | Intel AX211 | 11.09.100 | WWAN: |
ThinkPad L15 Gen4 Intel | Laptop/Notebook | 8 GB | 256 GB | Intel Core i3-1315U | Intel AX211 | 11.09.100 | WWAN: |
ThinkPad L13 Gen4 Intel | Laptop/Notebook | 8 GB | 256 GB | Intel Core i3-1315U | Intel AX201 | 11.09.210 | WWAN: No integrated LAN |
ThinkPad L13 Gen4 AMD | Laptop/Notebook | 16 GB | 256 GB | AMD Ryzen 3 PRO 7330U | AMD RZ616 | 11.09.210 | WWAN: No integrated LAN |
ThinkPad L14 Gen5 Intel | Laptop/Notebook | 16 GB | 256GB | Intel Core Ultra 5 135U | Intel AX211 | 11.10.150 | WWAN: |
Lenovo Docking Stations
Name | Supported from IGEL OS Version |
|---|---|
ThinkPad USB-C Hybrid Dock | 11.07.100 |
IOBOX | 11.07.100 |
Universal USB-C Dock | 11.08.440 |
Lenovo USB-C to Ethernet Adapter
Name | Supported from IGEL OS Version | Supported with |
|---|---|---|
USB-C to Ethernet Adapter | 11.09.260 |
|
LG
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
24CK550** | All in One | 4 GB | 32 GB | AMD G-Series GX-212JJ | 11.01.100 |
24CK560** | All in One | 4 GB | 32 GB | AMD G-Series GX-212JJ | 11.01.100 |
CK500 | Thin Client | 4 GB | 32 GB | AMD G-Series GX-212JJ | 11.01.100 |
38CK950 | All in One | 8 GB | 128 GB | AMD Ryzen 3 | 11.02.100 |
38CK900 | All in One | 8 GB | 128 GB | AMD Ryzen 3 | 11.02.100 |
CL600 | Thin Client | 4 GB | 16 GB | Intel® Celeron J4105 | 11.03.100 |
CL600 | Thin Client | 8 GB | 128 GB | Intel® Celeron J4105 | 11.03.100 |
34CN650 | All in One | 4 GB | 16 GB | Intel® Celeron J4105 | 11.05.100 |
24CN650 | All in One | 8 GB | 16 GB | Intel® Celeron J4105 | 11.05.100 |
27CN650 | All in One | 8 GB | 16 GB | Intel® Celeron J4105 | 11.05.100 |
CQ600 | Thin Client | 4 GB | 16 GB | Intel Celeron N5105 | 11.08.330 |
24CQ650 | All in One | 4 GB | 16 GB | Intel Celeron N5105 | 11.08.330 |
CQ601 | Thin Client | 4 GB | 16 GB | Intel Pentium Silver N6005 | 11.08.360 |
24CR670 | All in One | 4 GB | 16 GB | Intel Celeron N5105 | 11.09.110 |
34CR650 | All in One | 4GB | 16 GB | Intel Celeron N5105 | 11.09.210 |
27CQ650 | All in One | 4GB | 16 GB | Intel Celeron N5105 | 11.09.210 |
LG Docking Stations
Name | Supported from IGEL OS Version |
|---|---|
LG USB Multi Port Hub | 11.09.100 |
OnLogic
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
CL210G-10 | Industrial PC/Terminal | 4 GB | 32 GB | Intel Celeron N3350 | 11.04.100 |
KARBON 300 | Desktop PC | 4 GB | 32 GB | Intel Atom x5-E3930 | 11.04.100 |
Onyx Healthcare
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
Venus 223 | Medical All in One | 4 GB | 128 GB | Intel Quad-Core J1900 | 11.01.100 |
Pepperl+Fuchs
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
BTC12N | Industrial Box Thin Client | 4 GB | 32 GB | Intel Apollo Lake N4200 | 11.09.100 |
BTC14N | Industrial Box Thin Client | 4 GB | 32 GB | AMD Ryzen Embedded V1202B | 11.09.100 |
Rein Medical
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
Silenio C122 | All in One | 8 GB | 128 GB | Intel® Core™ i5 – 6th Generation | 11.01.110 |
Silenio C124 | All in One | 8 GB | 128 GB | Intel® Core™ i5 – 6th Generation | 11.01.110 |
Clinio S 522TCT | Medical All in One | 8 GB | 16 GB | Intel® Pentium® Silver J5005 | 11.04.100 |
Clinio S 524TCT | Medical All in One | 8 GB | 16 GB | Intel® Pentium® Silver J5005 | 11.04.100 |
Secunet
Name | Device Category | Minimum Memory | Storage Size | Processor | Supported from IGEL OS Version |
|---|---|---|---|---|---|
SINA Workstation S EliteDesk 800 G2 | Workstation | 16 GB | 256 GB | Intel Core i7-6700 | 11.01.100 |
USB Memory Sticks That Can Be Used as UD Pocket Hardware
DIGITTRADE
Name | Storage | Supported from IGEL OS Version |
|---|---|---|
Kobra Stick | ≥ 4GB | 11.05.133 |
Transcend
Officially Supported Virtual Environments
Tested with Ubuntu (64-bit) and default settings
Note that the use of a UD Pocket within a virtual machine is not supported by IGEL.
For some features, more than 2 GB RAM is required. Example: if you use dual monitor environments, a virtual machine must have at least 8 GB RAM.
Name | Memory | Storage | Type | Supported from IGEL OS Version |
|---|---|---|---|---|
Oracle VM VirtualBox | ≥ 2 GB | ≥ 4 GB | Linux | 11.04.100 |
VMware Workstation | ≥ 2 GB | ≥ 4 GB | Linux | 11.04.100 |
* Delock Adapter DP 1.2 to DVI does not work.
** When using an additional 4k screen with this device, please edit the BIOS settings as follows:
Go to the Chipset screen.
Set Integrated Graphics to “Force”.
Set UMA Frame Buffer Size to “256M” or higher