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Devices Supported by IGEL OS 12

Partner Solutions for Peripherical Devices

For further supported hardware from IGEL partners, e.g. headsets, see (12.4-en) Partner Solutions.

Requirements for IGEL OS 12

  • CPU: 64-bit-capable, Dual Core or more, minimum 1,5 GHz. More than two CPU cores and higher CPU speed may be required if e.g. a Unified Communications optimization is used (client-side media engine). Please refer to the requirements of the solution you are using.

  • RAM: Minimum 4 GB; a larger RAM size is recommended if you use any of the following:

    • Unified Communications optimizations (uses a client-side media engine; video resolution ≥ 720p)

    • High-resolution graphics output (e.g. 2x 2K, 1x 4K)

    • More than two monitors L14 AMD Gen3,

  • Mass storage: Minimum 8 GB. The following storage media are supported: Hard disk, flash memory, SSD, eMMC, or NVME.

  • Graphics chip: Intel, ATI/AMD, or Nvidia 

  • Network: Ethernet or wireless adapterK14

  • Booting from an external device: USB 3.0 or 2.0 port from which the device can boot (alternatively a DVD drive)

Why Min. 4 GB RAM and 8 GB Storage?

Reasons for 4 GB RAM:

  • IGEL OS 12 desktop with HTML5-based elements:

    • Tray apps

    • Notification panel

    • Ongoing improvements in regards of modern desktop

  • Focus on browser-based applications and multimedia / UC

Reasons for 8 GB storage:

  • Background app update

    • During the performed background app update, an app (or several apps) will be loaded in the background.

    • Old apps still exist for an easy downgrade (if needed). This is handled in a quite similar way for the base system (including app dependencies) – for offering (upcoming) possibility to reset the system to the “last known good configuration/system”

  • App(s) may need a writeable partition (dynamic allocation)

  • Web applications require a lot of disc space / cache, e.g. PWA for Microsoft Teams

Furthermore: Future-proof minimal requirements – no need to increase the minimal requirements for the next years / during the lifetime of IGEL OS 12.

On modern computers such as secured-core PCs (see e.g. https://www.microsoft.com/en-us/windows/business/devices?col=secured-core-pcs), there may be a BIOS setting related to Secure Boot that allows the use of Microsoft’s 3rd party UEFI Secure Boot Certificate. The usual description of such a BIOS setting is "Allow Microsoft 3rd Party UEFI CA". This setting must be set to enabled, as IGEL uses the 3rd party certificate to support UEFI Secure Boot. If UEFI Secure Boot is enabled, but "Allow Microsoft 3rd Party UEFI CA" is not enabled, you may be unable to boot IGEL OS Creator or UD Pocket. Similarly, if the setting "Allow Microsoft 3rd Party UEFI CA" is disabled after a previous installation of IGEL OS, IGEL OS will fail to boot. For how to enable the setting, see Secured-Core PCs: Microsoft 3rd-Party UEFI Certificate for Secure Boot .

Devices Supported by OSC and UD Pocket with IGEL OS 12

The following list only includes those devices that are tested by IGEL (with each major release of IGEL OS).

By no means it implies that the devices which are not included in this list but meet the minimum requirements will not function with IGEL OS: Any x86-64 hardware endpoint device that meets the IGEL-stated minimum hardware requirements for IGEL OS (for example, the processor speed and RAM) can be expected to work adequately with IGEL OS and should be considered a candidate for repurposing from another OS. With an IGEL OS subscription or active maintenance, customers can expect IGEL to make any necessary “best effort” to support, regardless of whether the endpoints in question are specifically listed within the IGEL Knowledge Base or elsewhere (e.g. on the IGEL Ready Showcase at https://www.igel.com/ready/showcase-categories/endpoints/).

HP, Lenovo, and LG device models are available from the factory with pre-installed IGEL OS. Please contact IGEL Ready to get information on which device models are available with pre-installed IGEL OS.

[Fn] keys may not work on some supported and listed laptop/notebook models.

Dell / Wyse

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

Notes

5070

Thin Client

4 GB

16 GB

Intel Pentium Silver J5005

12.01.110


Optiplex 3000

Thin Client

4 GB

32 GB

Intel Celeron N5105

12.01.110

Wake on LAN is not supported.

Elo

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

i2-Series AiO Display i2
(15 and 22-inch)

All in One

4 GB

18 GB

Intel Celeron J4105

12.01.110

HP

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

Wi-Fi Chip

Notes

HP t540

Thin Client

4 GB

16 GB

AMD Ryzen Embedded R1305G

12.01.110

Intel AC9260

Realtek RTL8852AE


HP Pro t550

Thin Client

4 GB

32 GB

Intel Celeron J6412

12.01.110

Realtek RTL8852CE (Supported as of 12.2.0)


HP t640

Thin Client

4 GB

16 GB

AMD Ryzen Embedded R1505G

12.01.110

Intel AC9260

Realtek RTL8852AE

This model is not supported with HP USB-C Essential G5 Dock

HP Elite t655

Thin Client

8 GB

64 GB

AMD Ryzen Embedded R2314

12.01.110

Realtek RTL8852BE


HP mt46

Mobile Thin Client

8 GB

128 GB

AMD Ryzen 3 PRO 4450U

12.01.110



HP Elite mt645 G7

Mobile Thin Client

8 GB

256 GB

AMD Ryzen 5 5625U

12.01.110

Realtek RTL8852BE

Support for WWAN Intel XMM 7560.

System suspend is not supported.

HP t740

Thin Client

8 GB

16 GB

AMD Ryzen Embedded V1756B

12.2.0

Realtek RTL8852AE


HP Pro mt440 G3

Mobile Thin Client

8 GB

128 GB

Intel Celeron 7305

12.2.0

Realtek RTL8852BE

Support for WWAN Intel XMM 7560 (as of 12.3.2 - tested with HP mt440 G3 BIOS v1.08.00, and Intel XMM7560 firmware v1.16.48)

HP Elite t755

Thin Client

8 GB

128 GB

AMD Ryzen Embedded V2546

12.2.0

Realtek RTL8852CE (Supported as of 12.2.0)

This model offers no USB-C docking support

To optimize the configuration of a multi-monitor setup, see Troubleshooting: Black Screen When Using Several 4K Displays with Multiple GPUs in IGEL OS 12.

HP Elite mt645 G8

Mobile Thin Client

16 GB

256 GB

AMD Ryzen-5 7535U, Ryzen-3 7335U

12.4.1

  • Realtek 8852CE

  • AMD RZ616

WWAN:
HP 4000 4G LTE

Touchscreen supported (tested model ELAN2513:00)

HP Docking Stations 

Name

Supported from IGEL OS Version

Notes

HP USB-C Docking Station G5

12.2.0

Wake-on-LAN is supported from OS version 12.4.2 and with suspend mode only. Tested with:

  • HP Pro t550

  • HP Elite t655

  • HP Pro mt440 G3

  • HP Elite mt645 G7

  • HP Elite mt645 G8

HP USB-C G5 Essential Dock

12.2.0

Not supported with HP t640.

IGEL

Product Line

Device Category

Hardware ID

Memory (RAM)

Storage

Supported from IGEL OS Version

Notes

UD3

UD3_M350C

60

4 GB

8 GB

12.01.110


UD7

UD7_H860C

20

8 GB

8 GB

12.01.110

System suspend is not supported.

UD Pocket

UD Pocket






UD Pocket 2






Lenovo

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Wi-Fi Chip

Supported from IGEL OS Version

Notes

ThinkCentre M70q Gen3

Desktop PC

16 GB

256 GB

Intel Core i5-12500T

Intel AX201

12.01.110


ThinkCentre M75q Gen2

Desktop PC

4 GB

128 GB

AMD Ryzen 3 Pro 5350GE

Intel AX200

12.01.110


K14 Gen1 AMD

Laptop/Notebook

8 GB

256 GB

AMD Ryzen 5 PRO 5650U

Mediatek MT7921

12.01.110

Internal microphone is not working.

Wake on LAN is not supported.

System suspend is supported as of IGEL OS 12.01.140.1.

ThinkPad L14 Gen3 AMD

Laptop/Notebook

16 GB

256 GB

AMD Ryzen 5 5625U

AMD RZ616 2X2AX (WiFi 6E)

12.01.110

without LTE support

ThinkPad L14 Gen3 Intel

Laptop/Notebook

16 GB

512 GB

Intel Core i5-1235U

Intel AX201

12.01.110

WWAN:

Quectel EM05-G 4G CAT4

(supported with IGEL OS 12.2 or higher)

K14 Gen1 Intel

Laptop/Notebook

16 GB

256 GB

Intel Core i5-1135G7

Intel AX210 (WiFi/BT)

12.2.0


ThinkEdge SE10

Thin Client

8 GB

1 TB

Intel Atom x6425RE

MediaTek MT7921LEN 

12.2.0


256 GB

Intel Atom x6214RE

Intel AX210

ThinkCentre Neo50q Gen4

Thin Client

8 GB

256 GB

Intel Core i3-1215U

Wi-Fi 6 RTL8852BE

12.2.0


4 GB

256 GB

Intel Celeron 7305

Wi-Fi 6 AX201

ThinkPad L14 Gen4 Intel

Laptop/Notebook

8 GB

256 GB

Intel Core i3-1315U

Intel AX211

12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkPad L14 Gen4 AMD

Laptop/Notebook

8 GB

256 GB

AMD Ryzen 3 PRO 7330U

  • AMD RZ616

  • Realtek RTL8852CE

12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkPad L15 Gen4 Intel

Laptop/Notebook

8 GB

256 GB

Intel Core i3-1315U

Intel AX211

12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkPad L15 Gen4 AMD

Laptop/Notebook

8 GB

256 GB

AMD Ryzen 3 PRO 7330U

  • AMD RZ616

  • Realtek RTL8852CE

12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkStation P3 Tiny

Desktop PC

16 GB

512 GB

Intel Core i5-13400T

Intel AX211

12.2.1


ThinkPad L13 Gen4 Intel

Laptop/Notebook

8 GB

256 GB

Intel Core i3-1315U

Intel AX201

12.3.1

WWAN:

Quectel EM05-G 4G CAT4

No integrated LAN

ThinkPad L13 Gen4 AMD

Laptop/Notebook

16 GB

256 GB

AMD Ryzen 3 PRO 7330U

AMD RZ616

12.3.1

WWAN:

Quectel EM05-G 4G CAT4

No integrated LAN

ThinkPad L14 Gen5 Intel

Laptop/Notebook

16 GB

256 GB

Intel Core Ultra 5 135U

Intel AX211

12.4.1

WWAN:

  • Quectel EM061K-GL

  • Quectel EM160R-GL Gen2 (supported with IGEL OS 12.5.1 or higher)

ThinkPad L14 Gen5 AMD

Laptop/Notebook

32 GB

2 TB

AMD Ryzen 3 Pro 7333U

Qualcom NFA765

12.4.2

WWAN:

  • Quectel EM061K-GL

  • Quectel EM160R-GL Gen2 (supported with IGEL OS 12.5.1 or higher)

ThinkCentre M70q Gen5

Desktop PC

8 GB

256 GB

Intel Core i3-14100T

Intel AX211

12.4.2

ThinkCentre M75q Gen5

Desktop PC

8 GB

256 GB

AMD Ryzen 3 Pro 8300GE

Realtek RTL8852CE

12.4.2

ThinkPad L13 Gen5 Intel

Laptop/Notebook

8 GB

256 GB

Intel Core Ultra 125U

Intel AX211

12.5.1

WWAN:

  • Quectel EM061K-GL

ThinkPad L16 Gen1 Intel

Laptop/Notebook

8 GB

256 GB

Intel Core Ultra 125U

Intel AX211

12.5.1

WWAN:

  • Quectel EM061K-GL

  • Quectel EM160R-GL Gen2

ThinkPad L16 Gen1 AMD

Laptop/Notebook

8 GB

256 GB

AMD Ryzen 3 Pro 7335U

Qualcom NFA725

12.5.1

WWAN:

  • Quectel EM061K-GL

  • Quectel EM160R-GL Gen2

Lenovo Docking Stations

Name

Supported from IGEL OS Version

Notes

ThinkPad USB-C Hybrid Dock

12.2.0

Wake-on-LAN is supported from OS version 12.4.2 and with suspend mode only.

Tested with:

  • ThinkPad L14 Gen5 Intel/AMD

Universal USB-C Dock

12.2.0

Wake-on-LAN is supported from OS version 12.4.2 and with suspend mode only.

Tested with:

  • Neo50q Gen4 Celeron

  • ThinkPad L13 Gen4 Intel

  • ThinkPad L14 Gen4 AMD

  • ThinkPad L14 Gen5 Intel/AMD

  • ThinkPad L16 Gen1 Intel/AMD

  • ThinkPad L13 Gen5 Intel

Lenovo USB-C to Ethernet Adapter

Name

Supported from IGEL OS Version

Supported with

USB-C to Ethernet Adapter

12.3.2

  • ThinkPad L13 Gen4 Intel/AMD

  • ThinkPad L13 Gen5 Intel

LG

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Wi-Fi Chip

Supported from IGEL OS Version

Notes

CL600

Thin Client

4 GB

16 GB

Intel Celeron J4105

12.01.110


CQ600

Thin Client

4 GB

16 GB

Intel Celeron N5105

12.01.110


24CQ650

All in One

4 GB

16 GB

Intel Celeron N5105

12.01.110


24CN650

All in One

8 GB

16 GB

Intel Celeron J4105

12.01.110

System suspend is not supported.

34CN650

All in One

4 GB

16 GB

Intel Celeron J4105

12.01.110

System suspend is not supported.

Headset mic via jack is not working

CQ601

Thin Client

4 GB

16 GB

Intel Pentium Silver N6005

12.2.0


24CR670

All in One

4 GB

16 GB

Intel Celeron N5105

12.2.1


27CQ650

All in One

4 GB

16 GB

Intel Celeron N5105

12.3.0


34CR650

All in One

4 GB

16 GB

Intel Celeron N5105

12.3.0


gram 14ZT90R

Mobile Thin Client

8GB

256GB

Intel i3-1315U

Intel AX211

12.4.2

gram 15ZT90R

Mobile Thin Client

8GB

256GB

Intel i3-1315U

Intel AX211

12.4.2

gram 17ZT90R

Mobile Thin Client

8GB

256GB

Intel i3-1315U

Intel AX211

12.4.2

LG Docking Stations 

Name

Supported from IGEL OS Version

Notes

LG USB Multi Port Hub

12.2.1

Wake-on-LAN is supported from OS version 12.4.2 and with suspend mode only. Tested with:

  • gram 14ZT90R

  • gram 15ZT90R

  • gram 17ZT90R

LG USB-C to Ethernet Adapter

Name

Supported from IGEL OS Version

Supported with

Notes

USB-C to Ethernet Adapter

12.4.2

  • gram 14ZT90R

  • gram 15ZT90R

  • gram 17ZT90R

Wake-on-LAN is supported from OS version 12.4.2 and with suspend mode only.

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