Poly Headsets Supported by IGEL OS 12
A dongle must be used if delivered with a device (e.g. with a headset, etc.).
IGEL OS 12 supports the following Poly (former Polycom/Plantronics) headsets; the headsets have been tested with Microsoft Teams in a Citrix session.
Device | Notes | Verified with | |
|---|---|---|---|
Poly Encorepro 320 | |||
Poly EncorePro 310 Monaural USB-A Headset | IGEL OS 12.06 and | ||
Poly Voyager 4320 |
| IGEL OS 12.06 and | |
Poly Voyager Focus 2 |
| It is a known issue that the MS Teams button has no function. | IGEL OS 12.06 and |
Poly Voyager Free 60+ UC M Carbon Black | IGEL OS 12.06 and | ||
Poly Blackwire 5220 Stereo USB-C Headset | IGEL OS 12.06 and | ||
Poly Blackwire 3320 Stereo |
| IGEL OS 12.06 and | |
Poly Blackwire 3220 Stereo USB-C Headset | IGEL OS 12.06 and | ||
Poly Savi 8220-M Stereo D2 Headset | IGEL OS 12.06 and | ||
Poly Savi 8420 Stereo -M D2 Headset | IGEL OS 12.06 and | ||
Poly Savi 8220 -M D2 USB-A Headset | IGEL OS 12.06 and | ||
Poly EP 520 Bin Headset +QD, incl. Poly DA85-M USB to QD Adapter | The adapter allows the EP520 (and other Poly quick disconnect headsets) to connect to a USB port on the computer | IGEL OS 12.06 and | |
Poly DA85-M USB to QD Adapter | The adapter allows the EP520 (and other Poly quick disconnect headsets) to connect to a USB port on the computer | IGEL OS 12.06 and |
Known Limitation of Citrix Workspace App
The answering and ending of calls through the HID buttons are not supported for any headsets.