Poly Headsets Supported by IGEL OS 12
A dongle must be used if delivered with a device (e.g. with a headset, etc.).
IGEL OS supports the following Poly (former Polycom/Plantronics) headsets; the headsets have been tested with Microsoft Teams in a Citrix session:
Blackwire 3220 Stereo USB-C
Blackwire 3320 Stereo
Blackwire 5220 Stereo USB-C
Encorepro 320
Voyager 4320
Voyager Focus 2
Known Issue
It is a known issue that the MS Teams button has no function on the Voyager Focus 2.
Known Limitation of Citrix Workspace App
The answering and ending of calls through the HID buttons are not supported for any headsets.