Partner Solutions for Peripherical Devices

For further supported hardware from IGEL partners, e.g. headsets, see Partner Solutions.

Requirements for IGEL OS 12

  • CPU: 64-bit-capable, Dual Core or more, minimum 1,5 GHz. More than two CPU cores and higher CPU speed may be required if e.g. a Unified Communications optimization is used (client-side media engine). Please refer to the requirements of the solution you are using.
  • RAM: Minimum 4 GB; a larger RAM size is recommended if you use any of the following:
    • Unified Communications optimizations (uses a client-side media engine; video resolution ≥ 720p)
    • High-resolution graphics output (e.g. 2x 2K, 1x 4K)
    • More than two monitors
  • Mass storage: Minimum 8 GB. The following storage media are supported: Hard disk, flash memory, SSD, eMMC, or NVME.
  • Graphics chip: Intel, ATI/AMD, or Nvidia 

  • Network: Ethernet or wireless adapterK14
  • Booting from an external device: USB 3.0 or 2.0 port from which the device can boot (alternatively a DVD drive)

    Reasons for 4 GB RAM:

    • IGEL OS 12 desktop with HTML5-based elements:
      • Tray apps
      • Notification panel
      • Ongoing improvements in regards of modern desktop
    • Focus on browser-based applications and multimedia / UC

    Reasons for 8 GB storage:

    • Background app update
      • During the performed background app update, an app (or several apps) will be loaded in the background.
      • Old apps still exist for an easy downgrade (if needed). This is handled in a quite similar way for the base system (including app dependencies) – for offering (upcoming) possibility to reset the system to the “last known good configuration/system”
    • App(s) may need a writeable partition (dynamic allocation)
    • Web applications require a lot of disc space / cache, e.g. PWA for Microsoft Teams

    Furthermore: Future-proof minimal requirements – no need to increase the minimal requirements for the next years / during the lifetime of IGEL OS 12.


On modern computers such as secured-core PCs (see e.g. https://www.microsoft.com/en-us/windows/business/devices?col=secured-core-pcs), there may be a BIOS setting related to Secure Boot that allows the use of Microsoft’s 3rd party UEFI Secure Boot Certificate. The usual description of such a BIOS setting is "Allow Microsoft 3rd Party UEFI CA". This setting must be set to enabled, as IGEL uses the 3rd party certificate to support UEFI Secure Boot. If UEFI Secure Boot is enabled, but "Allow Microsoft 3rd Party UEFI CA" is not enabled, you may be unable to boot IGEL OS Creator or UD Pocket. Similarly, if the setting "Allow Microsoft 3rd Party UEFI CA" is disabled after a previous installation of IGEL OS, IGEL OS will fail to boot. For how to enable the setting, see Secured-Core PCs: Microsoft 3rd-Party UEFI Certificate for Secure Boot.


Devices Supported by OSC and UD Pocket with IGEL OS 12

The following list only includes those devices that are tested by IGEL (with each major release of IGEL OS).

By no means it implies that the devices which are not included in this list but meet the minimum requirements will not function with IGEL OS: Any x86-64 hardware endpoint device that meets the IGEL-stated minimum hardware requirements for IGEL OS (for example, the processor speed and RAM) can be expected to work adequately with IGEL OS and should be considered a candidate for repurposing from another OS. With an IGEL OS subscription or active maintenance, customers can expect IGEL to make any necessary “best effort” to support, regardless of whether the endpoints in question are specifically listed within the IGEL Knowledge Base or elsewhere (e.g. on the IGEL Ready Showcase at https://www.igel.com/ready/showcase-categories/endpoints/).

HP, Lenovo, and LG device models are available from the factory with pre-installed IGEL OS. Please contact IGEL Ready to get information on which device models are available with pre-installed IGEL OS.

[Fn] keys may not work on some supported and listed laptop/notebook models.


Dell / Wyse

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

Note
5070Thin Client4 GB16 GB

Intel Pentium Silver J5005

12.01.110
Optiplex 3000Thin Client4 GB32 GBIntel Celeron N510512.01.110Wake on LAN is not supported.


Elo

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

I-Series AiO Display i2
(15 and 22-inch)
All in One4 GB18 GBIntel Celeron J410512.01.110


HP

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

Wi-Fi Chip

Note
HP t540Thin Client4 GB16 GB

AMD Ryzen Embedded R1305G

12.01.110

HP Pro t550Thin Client4 GB32 GBIntel Celeron J641212.01.110Realtek RTL8852CE (Supported as of 12.2.0)
HP t640Thin Client4 GB16 GB

AMD Ryzen Embedded R1505G

12.01.110

HP Elite t655Thin Client8 GB64 GBAMD Ryzen Embedded R231412.01.110

HP mt46Mobile Thin Client8 GB128 GBAMD Ryzen 3 PRO 4450U12.01.110

HP Elite mt645 G7Mobile Thin Client8 GB256 GB

AMD Ryzen 5 5625U

12.01.110

without LTE support

System suspend is not supported.

HP t740Thin Client8 GB16 GBAMD Ryzen Embedded V1756B12.2.0


HP Pro mt440 G3Mobile Thin Client8 GB128 GBIntel Celeron 730512.2.0

Excluding support for WWAN Intel XMM 7560 R+ (feature is planned)

HP Elite t755Thin Client8 GB128 GBAMD Ryzen Embedded V254612.2.0Realtek RTL8852CE (Supported as of 12.2.0)



HP Docking Stations 

NameSupported from IGEL OS Version

HP USB-C Docking Station G5

12.2.0
HP USB-C G5 Essential Dock12.2.0


IGEL

Product LineDevice CategoryHardware IDMemory (RAM)StorageSupported from IGEL OS VersionNote
UD3M350C604 GB8 GB12.01.110
UD7H860C208 GB8 GB12.01.110System suspend is not supported.
UD Pocket
UD Pocket 2


Lenovo

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Wi-Fi Chip

Supported from IGEL OS Version

Note
ThinkCentre Lenovo M70q Gen3Desktop PC16 GB256 GBIntel Core i5-12500TIntel AX20112.01.110
ThinkCentre M75q Gen 2Desktop PC4 GB128 GBAMD Ryzen 3 Pro 5350GEIntel AX20012.01.110
K14 AMD Gen 1Laptop/Notebook8 GB256 GBAMD Ryzen 5 PRO 5650UMediatek MT792112.01.110

Internal microphone is not working.

Wake on LAN is not supported.

System suspend is supported as of IGEL OS 12.01.140.1.

ThinkPad L14 AMD Gen 3Laptop/Notebook16 GB256 GBAMD Ryzen 5 5625UAMD RZ616 2X2AX (WiFi 6E)12.01.110without LTE support
ThinkPad L14 Intel Gen 3Laptop/Notebook

16 GB

512 GB

Intel Core i5-1235U

Intel AX201

12.01.110without LTE support
K14 Intel Gen1 Laptop/Notebook

16 GB

256 GB

Intel Core i5-1135G7

Intel AX210 (WiFi/BT)

12.2.0
ThinkEdge SE10Thin Client8 GB1 TBIntel Atom x6425RE

MediaTek MT7921LEN 

12.2.0


256 GBIntel Atom x6214REIntel AX210
ThinkCentre Neo50q  Gen 4Thin Client8 GB256 GBIntel Core i3-1215UWi-Fi 6 RTL8852BE12.2.0
4 GB256 GBIntel Celeron 7305Wi-Fi 6 AX201
ThinkPad L14 Intel Gen 4Laptop/Notebook8 GB256 GBIntel Core i3-1315U

Intel AX211

12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkPad L14 AMD Gen 4Laptop/Notebook8 GB256 GBAMD Ryzen 3 PRO 7330U
  • AMD RZ616
  • Realtek RTL8852CE
12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkPad L15 Intel Gen 4Laptop/Notebook8 GB256 GBIntel Core i3-1315U

Intel AX211

12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkPad L15 AMD Gen 4Laptop/Notebook8 GB256 GBAMD Ryzen 3 PRO 7330U
  • AMD RZ616
  • Realtek RTL8852CE
12.2.1

WWAN:

Quectel EM05-G 4G CAT4

ThinkStation P3 TinyDesktop PC16 GB512 GBIntel Core i5-13400T

Intel AX211

12.2.1
ThinkPad L13 Intel Gen 4Laptop/Notebook8 GB256 GBIntel Core i3-1315U

Intel AX201

12.3.1

Quectel EM05-G 4G CAT4

No integrated LAN

ThinkPad L13 AMD Gen 4Laptop/Notebook16 GB

256 GB

AMD Ryzen 3 PRO 7330U

AMD RZ616

12.3.1

Quectel EM05-G 4G CAT4

No integrated LAN


Lenovo Docking Stations

Name

Supported from IGEL OS Version

ThinkPad USB-C Hybrid Dock12.2.0
Lenovo Universal USB-C Dock12.2.0


LG

Name

Device Category

Minimum Memory
(RAM) Size

Storage Size

Processor

Supported from IGEL OS Version

Note
CL600NThin Client4 GB16 GBIntel Celeron J410512.01.110
CQ600IThin Client4 GB16 GBIntel Celeron N510512.01.110
24CQ650IAll in One4 GB16 GBIntel Celeron N510512.01.110
24CN650NAll in One8 GB16 GBIntel Celeron J410512.01.110System suspend is not supported.
34CN650NAll in One4 GB16 GBIntel Celeron J410512.01.110

System suspend is not supported.

Headset mic via jack is not working

CQ601IThin Client4 GB16 GBIntel Pentium Silver N600512.2.0


24CR670IAll in One4 GB16 GBIntel Celeron N510512.2.1


27CQ650All in One4 GB16 GBIntel Celeron N510512.3.0


34CR650All in One4 GB16 GBIntel Celeron N510512.3.0



LG Docking Stations 

NameSupported from IGEL OS Version

LG USB Multi Port Hub

12.2.1