Symptom

The IGEL Linux 10 firmware download fails with this message:

The device reboots into the version 5.11.200 system.

The IGEL Linux 10 upgrade tool shows this error:

The version 5.11.200 firmware is still fully functional.

Solution

  1. Click Confirm. If the error is not confirmed, no further upgrade attempt will be made.
  2. Analyze the download failure:
    • Are all version 10 firmware files properly extracted to the firmware update server?
    • Are the version 10 update settings ok?
  3. Check the version 10 firmware download, e.g. by means of the wget tool.
  4. Retry the upgrade.