Menu path: Sessions > Citrix > Citrix Global > Unified Communications > Cisco Jabber

For vendor documentation, see Deployment and Installation Guide for Cisco Jabber Softphone for VDI—HP Thin Pro and Ubuntu Release 12.1.

Codec Pack

The Cisco JVDI Client configuration is only displayed if the Multimedia Codec Pack (MMCP) is present. See also the list with features that require codec pack.

Feature with Limited Functionality

As of IGEL OS 10.05.100, there is a special 32 bit sandbox solution for Cisco JVDI which requires Citrix Receiver 13.9.1 (32 bit). When Cisco JVDI is enabled (downloaded and installed), Citrix Receiver 13.9.1 (32 bit) is used automatically. The selection under Sessions > Citrix > Citrix Client Selection is ignored.

The following features cannot be used in a session with Citrix Receiver 13.9.1 (32 bit):

  • Multimedia redirection
  • Smartcard authentication
  • Native USB redirection, which implies that peripherals like signature pads, dictation devices etc. can not be used
  • FabulaTech USB redirection
  • RTME (Skype for Business)
  • HTML5 redirection

Feature Must Be Enabled

The Cisco JVDI Client must be enabled explicitly. This involves an additional software download and installation. To enable the feature, proceed as follows:

  1. Ensure that the settings under System > Update > Firmware Update are correct. The Server Path must point to the firmware version that is currently installed. This is required because the appropriate software package for the Cisco JVDI Client must be downloaded in order to deploy the feature.
  2. Go to System > Firmware Customization > Features and activate Cisco JVDI Client (Limited functionality – see product documentation for details).
  3. Confirm the warning dialog with Ok.
  4. Click Ok in the main window.
  5. Reboot the thin client.
    On reboot, the thin client downloads and installs the software package for the Cisco JVDI Client .

Cisco JVDI Client

☑  The Cisco JVDI Client is enabled. 

☐  The Cisco JVDI Client is disabled. 


Default volume: Headphone volume control (Default: 80%)

Default microphone volume: Microphone volume control (Default: 80%)

Default ring volume: Ringtone volume control (Default 100%)

Internal sound card: Here you have the possibility to define a sound card. If you leave the field empty, the default sound card of the system is used.

For further information, see Sound Preferences.


You can set the Cisco JVDI Client to use the default resolutions of the camera or to use a user-defined set of resolutions. Separate configurations for cameras with and without hardware acceleration are possible.

Allow default resolutions (for cameras without hardware resolution)

☑  The default resolutions of the camera are used.

☐  A user-defined set of resolutions is used. You can add a resolution by clicking   in the Camera area and selecting the desired resolution.

Allow default resolutions (for cameras with hardware resolution)

☑  The default resolutions of the camera are used.

☐  A user-defined set of resolutions is used. You can add a resolution by clicking   in the Hardware Accelerated Camera area and selecting the desired resolution.