Important! Consider This Before Upgrading

To make sure that your upgrade can be successful, check the following warnings and notes; a warning symbol indicates that irreversible damage can be done to your devices.


No Downgrade

You cannot restore your IGEL OS 10 system once you have migrated to IGEL OS 11. The device storage is overwritten completely with a new partitioning scheme.


Features (e.g. Clients)

IGEL OS 11 does not have the complete feature set of IGEL OS 10. Make sure that the current version of IGEL OS 11 meets your requirements. For details, refer to the appropriate release notes.


Custom Partitions

The contents of custom partitions will be deleted by the upgrade. Make sure to back up the contents and restore them after the upgrade has finished. Besides becoming dysfunctional after the upgrade, applications and kernel drivers in a custom partition might corrupt the upgrade. For this reason, make sure to first test the upgrade on a characteristic device; see Preparing the Upgrade. We recommend that you disable custom partitions when upgrading; you can enable them once the upgrade has been successfully completed.


Custom Commands

The persistence of custom commands cannot be guaranteed. Besides becoming dysfunctional after the upgrade, custom commands might corrupt the upgrade. For this reason, make sure to first test the upgrade on a characteristic device; see Preparing the Upgrade. In general, custom commands must be adapted for IGEL OS 11. We recommend that you disable custom commands when upgrading; you can enable them once the upgrade has been successfully completed.


Network

All devices must be connected to a WLAN or LAN. LAN is the recommended option. The device will not be upgraded if connected to OpenVPN, OpenConnect, genucard or mobile broadband.


Hardware Support

Make sure that your devices support IGEL OS 11; please refer to IGEL Devices That Can Be Upgraded to IGEL OS 11. This document describes upgrading methods for IGEL UD devices. Upgrading methods for IGEL UDC3 and UD Pocket are described in a separate document.


License

Each device must have a valid license from an IGEL Workspace Edition Product Pack. For general information, see IGEL Software License Overview. For deploying licenses, see Setting up Automatic License Deployment (ALD) or Manual License Deployment for IGEL OS.

IZ devices are not allowed to upgrade to IGEL OS 11. Please contact your sales representative for an UD Upgrade License which allows to upgrade your IZ devices.


UMS Version

UMS version 6.01.130 or higher is required for upgrading from IGEL OS 10 to IGEL OS 11.

Last update: May 16, 2019