Devices Supported by OSC and UD Pocket

Core Requirements

• CPU with 64-bit support
• CPU speed: ≥ 1 GHz

• Memory (RAM): ≥ 2 GB
  

  

  RAM size higher than 2 GB is recommended if you use any of the following:

  • Unified Communications optimizations (uses a client-side media engine)
  • High-resolution graphics output
  • More than two monitors
  

  With devices that have 2 GB RAM and shared video memory, a maximum of 512 MB may be used as video memory.

• Storage: 2 GB minimum; ≥ 4 GB recommended

  

  Storage Requirements for IGEL OS 11.04 or Higher

  IGEL OS 11.04.100 or higher requires at least 2.4 GB storage if the full feature set is applied. Thus, the feature set must be modified accordingly; for more information, see Error: "Not enough space on local drive" when Updating to IGEL OS 11.04 or Higher.

• No VIA graphic adapter; VIA graphics support is discontinued in IGEL OS.
• Legacy Bios and EFI/UEFI are supported.

Devices Officially Supported by OSC and UD Pocket with IGEL OS 11

The following list only includes those devices that are tested by IGEL (with each major release of IGEL OS).

By no means it implies that the devices which are not included in this list but meet the minimum requirements will not function with IGEL OS: Any x86-64 hardware endpoint device that meets the IGEL-stated minimum hardware requirements for IGEL OS (for example, the processor speed and RAM) can be expected to work adequately with IGEL OS and should be considered a candidate for repurposing from another OS. With an IGEL OS subscription or active maintenance, customers can expect IGEL to make any necessary “best effort” to support, regardless of whether the endpoints in question are specifically listed within the IGEL Knowledge Base or elsewhere (e.g. on the IGEL Ready Showcase at https://www.igel.com/ready/showcase-categories/endpoints/).

For any devices not listed here or on the IGEL Ready showcase, you can contact your hardware vendor and request those devices to be added to the IGEL Ready program.

Integrated drivers and supported peripherals are listed in the Third-Party Hardware Database. For more solutions compatible with IGEL OS, see Partner Solutions.

For some of the devices listed here, Flash memory must be extended to ≥ 2 GB. For these devices, an appropriate note is added.

On modern computers such as secured-core PCs (see e.g. https://www.microsoft.com/en-us/windows/business/devices?col=secured-core-pcs), there may be a BIOS setting related to Secure Boot that allows the use of Microsoft’s 3rd party UEFI Secure Boot Certificate. The usual description of such a BIOS setting is "Allow Microsoft 3rd Party UEFI CA". This setting must be set to enabled, as IGEL uses the 3rd party certificate to support UEFI Secure Boot. If UEFI Secure Boot is enabled, but "Allow Microsoft 3rd Party UEFI CA" is not enabled, you may be unable to boot IGEL OS Creator or UD Pocket. Similarly, if the setting "Allow Microsoft 3rd Party UEFI CA" is disabled after a previous installation of IGEL OS, IGEL OS will fail to boot. For how to enable the setting, see Secured-Core PCs: Microsoft 3rd-Party UEFI Certificate for Secure Boot.

[Fn] keys may not work on some supported and listed laptop/notebook models.

ADS-Tec

Advantech

Advantech-DLoG

Dell / Wyse

Dynabook

Elo

Fujitsu

HP

HP Docking Stations 

Intel

Lenovo

Lenovo Docking Stations

LG

OnLogic

Onyx Healthcare

Rein Medical

Secunet

USB Memory Sticks That Can Be Used as Alternative UD Pocket Hardware

DIGITTRADE

Officially Supported Virtual Environments

• Tested with Ubuntu (64-bit) and default settings

Note that the use of a UD Pocket within a virtual machine is not supported by IGEL.

For some features, more than 2 GB RAM is required. Example: if you use dual monitor environments, a virtual machine must have at least 8 GB RAM.

* Delock Adapter DP 1.2 to DVI does not work.  

** When using an additional 4k screen with this device, please edit the BIOS settings as follows:

1. Go to the Chipset screen.
2. Set Integrated Graphics to “Force”.
3. Set UMA Frame Buffer Size to “256M” or higher