When you start an unconfigured device, you will be welcomed by the Setup Assistant for IGEL OS. This assistant takes you through the most important initial configuration steps.

The Setup Assistant starts automatically after booting IGEL OS if all the following requirements are met:

  • The device is not yet configured.
  • No IP address for the Universal Management Suite (UMS) was transferred using the DHCP option 224.
  • No UMS can be accessed under the DNS name igelrmserver.



Go to the next configuration step.


Go back to the previous step.


Exit the setup assistant without saving changes to the configuration. Changes to the time and date will however remain effective.


This button is shown if the current configuration step can be omitted. If you click on Skip, nothing will change during the configuration step. If the configuration is edited, the button will switch to Next.

Instead of clicking Skip, the ESC key can also be clicked to skip this configuration step.


Here you can select the language for the user interface

Keyboard Layout

Select the keyboard layout. The selected layout applies for all parts of the system including emulations, window sessions and X11 applications.

Time Zone Continent/Area

Timezone continent/area

Select the continent/area for your location.

Possible values:

  • Europe*
    Under Location, you can select a GMT time zone.

  • Africa... Pacific: 
    Under Location, you can select a city for the selected continent/area.


Select your location or time zone.

Location: Summer time adjustment is taken into account here. Example: If you select "Berlin", the device will switch between summer time and normal time in accordance with the German adjustment rules. Time zone: The GMT time zones specify by how many hours the time zone for a particular location differs from the Greenwich time zone. The preceding symbol is used in accordance with the POSIX format. Examples: For New York City, select "GMT+5" which means "5 hours west of Greenwich". For Moscow, select "GMT-3” which means "3 hours east of Greenwich".

Time and Date


Select the current date.


Set the current local time.


Sets the system clock according to what is entered above.

Mobile Broadband

Basic mode*


The country of your provider.


Provider (the possible options depend on what you choose for Country).


APN/Plan (the possible options depend on what you select for Provider).

For more configuration options, click the Expert Mode button.

Expert mode


Determines if the settings made in the expert mode are used. 


APN (Access Point Name) for your network connection. If you do not know the APN, ask your mobile communications operator for it.

Network ID

Network ID for your network connection. If you do not know the network ID, ask your mobile communications operator for it.


Access number for your network connection. If you do not know the access number, ask your mobile communications operator for it.

User name

User name for your network connection. If you do not know the user name, ask your mobile communications operator for it.


Password for your network connection. If you do not know the password, ask your mobile communications operator for it.


PIN for the SIM card used.


This configuration step is available if a WLAN adapter was found when starting the device. The device will search for available WLAN access points as soon as the configuration step is opened. The WLAN access points found will be listed. You can then connect to your desired WLAN access point.

If you carry out the WLAN configuration and exit the Setup Assistant by selecting Finish, the connection will be saved and WLAN will be permanently enabled. If you skip this configuration step or cancel the configuration, WLAN will not be permanently enabled.

If no Wifi adapter is found, please check if:

  1. There is a Hardware Switch on your device.
  2. There is a BIOS Setting that disables Wifi, if Ethernet is connected.
  3. There is a BIOS update for your Endpoint.

Wireless regulatory domain

In the first selection menu, select the world region (example: Europe) in which you are situated and in the second one the country (example: United Kingdom).

: Searches again for WLAN access points.

: Opens a dialog which allows you to enter the WLAN name (SSID) of a hidden WLAN access point.

If this SSID is used for an initial Enrollment, please be aware that this SSID might be stored on the local device until Factory Reset.

(Name of a WLAN access point in the list): Click on your desired WLAN access point and enter your access data in the dialog.
Once the connection is established, the   symbol will be shown in the Connected column.


This page is shown if for any reason no network connectivity is available.

Follow the instructions on the screen.

Activate Your IGEL OS in the Setup Assistant

In this step, you select the method for licensing your IGEL OS endpoint device.
If the device has no license yet, the following options are available:

  • Install license via UMS/ICG
  • Manual license deployment
  • Register for demo license

If the device already has a license, the following options are available:

  • Keep using the current license
    You can continue with Next.

  • Manual license update
    The procedure is the same as that for Manual license deployment.

The options are described in detail further below.

Install License via UMS/ICG

The device will request a license from the UMS. If the device is outside the company network, the IGEL Cloud Gateway (ICG) will be used for connecting the device to the UMS. In this case, ICG access must be set up; see below Cloud Gateway Agent Setup.

Manual License Deployment

You can deploy a license via HTTP download from a specific URL, via FTP, or from a USB memory stick.

To deploy a license from a URL:

  1. Enter the complete URL of the license file in the text field, including the protocol.

  2. Click Install.

To deploy a license via FTP:

  1. Click FTP.

  2. Define the access data for you FTP server:

    • Host/Port
      URL of the FTP server on which the license file is located

    • User
      User for accessing the FTP server

    • Password
      Password associated with the User

  3. Click Browse.

  4. In the dialog, go to the license file and select it.

  5. Click Install.

To deploy a license from a USB memory stick.

  1. Click File.

  2. Connect the USB flash drive that contains the license to the device.

  3. Under Storage Device, select the USB flash drive that contains the license.

  4. Click Browse.

  5. In the dialog, go to the license file, select it and click Open.

  6. Click Install.

Register for Demo License

With this evaluation license, all features of IGEL OS 11 are available for a fixed period. This period starts when the device has received the demo license.

For a demo license, you must accept the EULA to continue with setting up and using your device.
  1. Make your choice as required and fill in all fields.

  2. Activate the checkbox near I agree to the terms + conditions and privacy policy.

  3. Click ACTIVATE YOUR OS 11.
    Your device fetches a demo license from IGEL.

Troubleshooting: Proxy Configuration

If you get an error at this stage of the wizard, you may need to configure a proxy.

  1. Click Proxy configuration in the upper right of the wizard to get to the proxy configuration dialog.

  2. Edit the proxy settings as required:

    • Use proxy server

      Activate this if a proxy is required.

    • HTTP Proxy

      Address of the HTTP proxy

    • Port

      Port of the HTTP proxy

    • SSL Proxy

      Address of the SSL proxy

    • Port

      Port of the SSL Proxy

    • SOCKS Host

      Address of the SOCKS Host

    • Port

      Port of the SOCKS host

    • User name

      User name for authentication

    • Password

      Password for authentication

      User name and Password are the credentials for all proxy types configurable here (HTTP, SSL and SOCKS).

Cloud Gateway Agent Setup

If your system administrator has given you access data for IGEL Cloud Gateway, you can connect the device to the gateway here.

You will find instructions for this under Using ICG Agent Setup.

Otherwise, do not touch this page and click on Skip or Next.


Saves all settings and closes the Setup Assistant. If you have changed the language, the desktop GUI X11 graphics system will restart; the screen will go black for a short time. If you have a UD Pocket Demo, a restart is required to finish the activation.

*IGEL OS system default