Your cloud-based Citrix session is very slow.
- IGEL OS 10.05 or higher, up to IGEL OS 11.05 (with IGEL OS 11.06 or higher, the default setting has changed)
- Citrix client is connected to a cloud server. NOT affected: On-premises and Netscaler environments
The HDX transport protocol is set to "UDP with fallback to TCP", which causes slow performance.
- Open the UMS configuration dialog or the local Setup and go to Citrix > Citrix Global > Options.
- Set HDX Adaptive Transport over EFT to"TCP only UDP disabled" and click Apply or Ok.
When the Citrix client is started again, the performance should be better.