Which Unified Communication Solutions Does IGEL OS Support?

This article provides an overview of the Unified Communication software and hardware solutions that are supported by IGEL OS.

Hardware

• Jabra Handsets / Headsets
• Poly Headsets
• EPOS/Sennheiser

Virtual Desktop Optimizations

The virtual desktop optimizations provide the endpoint device with a media engine and redirect the audio and video streams so that they are exchanged directly between the endpoint devices. This results in higher performance and a lower server load.

For Citrix Sessions

• Skype for Business; for configuration, see the chapter Skype for Business in the IGEL OS Reference Manual.
• Cisco Jabber (JVDI Client); for configuration, see the chapter Cisco Jabber in the IGEL OS Reference Manual.

For Horizon Sessions

• Skype for Business; for configuration, see the chapter Skype for Business in the IGEL OS Reference Manual.

Local Installation on the Endpoint Device with a Custom Partition

In contrast to the virtual desktop optimizations, where the Unified Communication apps are installed on the VDI server, this approach involves installing the apps on the endpoint device. This is achieved by using the Custom Partition mechanism of IGEL OS. 

For building a Custom Partition by yourself, see the Custom Partition Tutorial.

You can acquire any of the following Custom Partitions free of cost; just ask your IGEl contact:

• TeamViewer
• Zoom (see also Zoom as a Custom Partition in the Custom Partition Tutorial)