Symptom

The boot process fails, and a beep code is played. Two beep codes are possible:

  • 3 short and 1 long beep, repeated 2 times (whole sequence repeats up to 1 minute)
  • Long beep is played for 1,1 seconds, then 2,9 seconds pause (repeats up to 1 minute) 

Environment

  • IGEL OS 11.03 or higher

Problem 

  • 3 short and 1 long beep, repeated 2 times (whole sequence repeats up to 1 minute): The signature of the found system partition is invalid.
  • Long beep is played for 1,1 seconds, then 2,9 seconds pause (repeats up to 1 minute): After up to 120 tries, no suitable system partition has been found at all.

Diagnosis

To obtain further details:

  1. Reboot the device and press [ESC] repeatedly.
  2. Select Verbose Boot.
    When the signature of the found system partition is invalid, the output looks like this:

    When no suitable system partition has been found at all, the output looks like this:

Solution

 Install IGEL OS anew on the device with IGEL OS Creator (OSC). For instructions, see the Installation chapter of the IGEL OS Creator Manual.

Preserve Your Settings

To prevent the device's settings from being deleted, ensure that Migrate Old Settings is activated in the installation settings; see Installation procedure.

Data That Will Be Lost

When IGEL OS is installed anew, the following data will be lost:

  • All data on the writable partition /wfs
  • All data that has been stored in a Custom Partition since its deployment; Custom Partitions will be reset to their original state.

Preservation of Licenses

When IGEL OS is installed anew, any licenses stored on the device are preserved, provided that the relevant partition is valid.