If the user plays some sound within the RDP session the connection terminates on some devices with error message:

ERROR: RDPSND: Extra RDPSND_NEGOTIATE in the middle of a session
ERROR: TCP Connection: Cannot receive data (Keep alive timeout)
RDP Sound Driver Error


This may happen if during data transmission the connection fails.


Try a different sound driver for RDP session:

  1. Go to System > Registry > rdp.winconnect.sound-driver
  2. Choose OSS or ALSA