IGEL OS supports the following Poly (former Plantronics) headsets (verified with Citrix and enabled HDX RealTime Media Engine):

  • Blackwire 5210
  • Savi 8220
  • Savi 8245 Office
  • Voyager 5200 UC
  • Voyager 5200 UC B5200 (Bluetooth)

The following headsets are End of Life (EOL) since December 31, 2023:

  • Blackwire 325 (wired)
  • C320 (wired)
  • Voyager 6200 UC
  • Voyager 8200 UC
  • Voyager Focus UC B825

EOL devices are not qualified with current IGEL OS software releases.


A dongle must be used if delivered with a device (e.g. with a headset, etc.).