1. Go to System > Remote Access > SSH Access in the IGEL Setup or a profile.
  2. Check Enable.
  3. Optionally, if user has an empty password, check Permit empty passwords.

  4. Set Deny to No in the User access entry for user.

    This configuration gives the remote user full shell access as if they were the local user on the client.

    Now you can connect to the device from the administrator's machine with the following command: 

    ssh user@[client name or IP address]
    Depending on whether you set a passphrase for the key, you may have to enter it or not.