Problem

You want to launch multiple desktop sessions with RTME and H.264 acceleration, but it doesn't work.

Solution

  1. In IGEL Setup, go to System > Registry > ica > workaround-dual-rtme (Search parameter: ica.workaround-dual-rtme)
  2. Enable Activate workaround for dual RTME sessions and H264 acceleration.
  3. Click Apply or Ok to save the changes.


This registry key should not be used if "Enable Secure ICA" is active for the specific delivery group. You have to decide if you want to use the registry key or to reduce security.