You can connect signature pads from the following manufacturers:

  • StepOver;
  • signotec.


To enable them, go to Setup > User Interface > Input > Signature Pad.

To configure a serial connection in order to be able to use USB signature pads from these manufacturers, proceed as follows:

  1. Enable COM port mapping under:
    • Setup > Sessions > Citrix XenDesktop/XenApp > HDX/ICA Global > Mapping > COM Ports for Citrix sessions;
    • Setup > Sessions > RDP > RDP Global > Mapping > COM Ports for RDP sessions.
  2. Click on Add .
  3. Click Detect Devices....
  4. Select your device.
    Your signature pad can now be used.