You can connect signature pads from the following manufacturers:
To enable them, go to Setup > User Interface > Input > Signature Pad.
To configure a serial connection in order to be able to use USB signature pads from these manufacturers, proceed as follows:
- Enable COM port mapping under:
- Setup > Sessions > Citrix XenDesktop/XenApp > HDX/ICA Global > Mapping > COM Ports for Citrix sessions;
- Setup > Sessions > RDP > RDP Global > Mapping > COM Ports for RDP sessions.
- Click on Add
- Click Detect Devices....
- Select your device.
Your signature pad can now be used.
Last update: June 28, 2019