Issue

You want to use Microsoft Lync or Skype for Business via a Citrix Session with IGEL Linux devices.

Solution

IGEL Linux comes with Citrix HDX RealTime Media Engine (RTME) preinstalled:

  • LX 10.04.100 contains RTME 2.4
  • LX 10.03.500 contains RTME 2.3
  • LX 10.02.120 contains RTME 2.2
  • LX 10.01.100 contains RTME 2.1


    IGEL recommends using UD5 and UD6 devices for Lync / Skype for Business.

Details for RTME 2.2

Supported Microsoft Lync / Skype for Business configurations:

  • Server (backend)
    • Microsoft Skype for Business server 2015;
    • Microsoft Skype for Business Online (Microsoft Office 365 hosted Skype for Business Server 2015);
    • Microsoft Lync 2013 server - Updated to at least the February 2015 Cumulative Update. Citrix recommends updating to the most recent Cumulative update.
  • Client (the Skype for Business application installed on the XenApp or XenDesktop server). For information about configuring the Skype for Business 2015 client in native UI mode, see https://technet.microsoft.com/library/dn954919.aspx..
    • Microsoft Office Professional 2013 with Lync with at least the June, 2016 Microsoft Office Public Updates. Citrix recommends having the latest updates. The client must be configured in native Skype for Business UI mode.
    • Microsoft Skype for Business 2015 stand-alone installer (which can be installed on top of Microsoft Office 2016) version 15.0.4833.1001 or later.
    • Microsoft Skype for Business 2016 version 16.0.7341.2032 or later.

    Find further information in the Citrix documentation for Citrix HDX RealTime Optimization Pack 2.2.

Details for RTME 2.1

Supported Microsoft Lync / Skype for Business configurations:

  • Server (backend)
    • Microsoft Skype for Business server 2015;
    • Microsoft Skype for Business Online (Microsoft Office 365 hosted Skype for Business Server 2015);
    • Microsoft Lync 2013 server - updated to at least the February 2015 Cumulative Update. Citrix recommends updating to the most recent cumulative update.
  • Client (the Skype for Business 2015 application installed on the XenApp or XenDesktop server). For information about configuring the Skype for Business 2015 client in native UI mode, see https://technet.microsoft.com/library/dn954919.aspx.
    • Microsoft Office Professional 2013 with Lync with at least the June, 2016 Microsoft Office Public Updates. Citrix recommends having the latest updates. The client must be configured in native Skype for Business UI mode.
    • Microsoft Skype for Business 2015 stand-alone installer (which can be installed on top of Microsoft Office 2016) version 15.0.4833.1001 or later.
    • Microsoft Skype for Business 2016 version 16.0.7341.2032 or later.

    Find further information in the Citrix documentation for Citrix HDX RealTime Optimization Pack 2.1.

Details for RTME 2.0

Supported Microsoft Lync configurations:

  • Server (backend)
    • Microsoft Skype for Business server 2015;
    • Microsoft Skype for Business Online (Microsoft Office 365 hosted Skype for Business Server 2015);
    • Microsoft Lync 2013 server - updated to at least the February 2015 Cumulative Update. Citrix recommends updating to the most recent cumulative update.
  • Client (the Skype for Business 2015 application installed on the XenApp or XenDesktop server). For information about configuring the Skype for Business 2015 client in native UI mode, see https://technet.microsoft.com/library/dn954919.aspx.
    • Microsoft Office Professional 2013 with Lync with at least the December 2015 Microsoft Office Public Updates. Citrix recommends having the latest updates. The client must be configured in native Skype for Business UI mode.
    • Microsoft Skype for Business 2015 stand-alone installer (which can be installed on top of Microsoft Office 2016).

Supported Citrix environments:

  • XenDesktop 7, 7.5, 7.6 Feature Pack 1, Feature Pack 2, and Feature Pack 3. XenDesktop 7.7
  • XenApp 6.0, 6.5, 6.5 Feature Pack 1, and 6.5 Feature Pack 2 and Feature Pack 3 , XenApp 7.5, 7.6 Feature Pack 1, Feature Pack 2, and Feature Pack 3, XenApp 7.7

Supported Citrix Receivers: