Menu path: Accessories > System Information

To obtain system information regarding a specific component of your device, proceed as follows:

  1. Start the System Information function. The start options are described under System Information.
  2. Click on the desired area, e.g. Computer > Operating System.
    The information regarding the desired area will be shown.
  3. To send the information shown, e.g. to the IGEL Support department, click on the Copy to Clipboard button.
    The information is on your clipboard. With Paste or [Ctrl] + [V], you can paste the information into an e-mail or a web form.

You can use the System Information function to find out the Vendor ID and Product ID of your connected hardware. They are required, for example, if you want to configure Device Rules, see e.g. USB Access Control or Native USB Redirection.

See also Issues with USB IDs in USB Devices Rules.