StepOver signature pad channel is applicable to Citrix sessions only. It activates StepOver Citrix Client and enables the redirection via Citrix virtual channel.

On the Device

In the IGEL Setup, go to Sessions > Citrix XenDesktop/XenApp > HDX/ICA Global > Mapping > Device Support.

Enable StepOver signature pad channel and save the changes.

On the Server

During the installation of the StepOver software, select the option "Citrix".