Symptom/Problem

Your device does not boot properly, or you need to reset it to factory defaults without using the UMS. 

Environment

  • NComputing RX420(IGEL) with IGEL OS 11.01.111(RPI4) or higher
  • NComputing RX440(IGEL) with IGEL OS 11.01.111(RPI4) or higher

Solution

You can use the following device buttons and key combinations:

Key CombinationFunction
[Power button] (short press)Normal boot
[Power button] (long press)Emergency setup
[Ctrl] + [Space] (press and hold until the system boots)Reset to factory defaults
[Ctrl] + [V] (press and hold until the system boots)Verbose boot
[Esc] (press and hold until the system boots)Go to the boot menu