Together with the Workspace Edition, you conclude a Maintenance contract with IGEL. You can choose to purchase maintenance for 1, 2, or 3 years.
The initial maintenance period begins as soon as a device is assigned to a Workspace Edition including Maintenance. The assignment of hardware and license can either be done manually via the IGEL License Portal or with the help of Automatic License Deployment (ALD).
With the Maintenance, you ensure that you receive the following services:
When the Maintenance expires, the Workspace Edition is fully preserved. However, the above services can then no longer be used. It is therefore advisable to renew the Maintenance License.
90 days before the license expires, the Maintenance period can be extended. The renewal extends the Maintenance seamlessly for another 1, 2, or 3 years.
Restore and Migrate Maintenance
The Maintenance registered in your UMS installation is stored in the UMS database. So if you restore your UMS installation from a database backup, whether on the same host or a new host, your Maintenance will also be restored.