Devices Supported by IGEL OS 12

Partner Solutions for Peripherical Devices

For further supported hardware from IGEL partners, e.g. headsets, see Partner Solutions.

Requirements for IGEL OS 12

• CPU: 64-bit-capable, Dual Core or more, minimum 1,5 GHz. More than two CPU cores and higher CPU speed may be required if e.g. a Unified Communications optimization is used (client-side media engine). Please refer to the requirements of the solution you are using.
• RAM: Minimum 4 GB; a larger RAM size is recommended if you use any of the following:
  • Unified Communications optimizations (uses a client-side media engine; video resolution ≥ 720p)
  • High-resolution graphics output (e.g. 2x 2K, 1x 4K)
  • More than two monitors L14 AMD Gen3,
• Mass storage: Minimum 8 GB. The following storage media are supported: Hard disk, flash memory, SSD, eMMC, or NVME.

• Graphics chip: Intel, ATI/AMD, or Nvidia 

• Network: Ethernet or wireless adapterK14

• Booting from an external device: USB 3.0 or 2.0 port from which the device can boot (alternatively a DVD drive)

   Why Min. 4 GB RAM and 8 GB Storage?

  Reasons for 4 GB RAM:

  • IGEL OS 12 desktop with HTML5-based elements:
  • Tray apps
  • Notification panel
  • Ongoing improvements in regards of modern desktop
  • Focus on browser-based applications and multimedia / UC

  Reasons for 8 GB storage:

  • Background app update
  • During the performed background app update, an app (or several apps) will be loaded in the background.
  • Old apps still exist for an easy downgrade (if needed). This is handled in a quite similar way for the base system (including app dependencies) – for offering (upcoming) possibility to reset the system to the “last known good configuration/system”
  • App(s) may need a writeable partition (dynamic allocation)
  • Web applications require a lot of disc space / cache, e.g. PWA for Microsoft Teams

  Furthermore: Future-proof minimal requirements – no need to increase the minimal requirements for the next years / during the lifetime of IGEL OS 12.

On modern computers such as secured-core PCs (see e.g. https://www.microsoft.com/en-us/windows/business/devices?col=secured-core-pcs), there may be a BIOS setting related to Secure Boot that allows the use of Microsoft’s 3rd party UEFI Secure Boot Certificate. The usual description of such a BIOS setting is "Allow Microsoft 3rd Party UEFI CA". This setting must be set to enabled, as IGEL uses the 3rd party certificate to support UEFI Secure Boot. If UEFI Secure Boot is enabled, but "Allow Microsoft 3rd Party UEFI CA" is not enabled, you may be unable to boot IGEL OS Creator or UD Pocket. Similarly, if the setting "Allow Microsoft 3rd Party UEFI CA" is disabled after a previous installation of IGEL OS, IGEL OS will fail to boot. For how to enable the setting, see Secured-Core PCs: Microsoft 3rd-Party UEFI Certificate for Secure Boot.

Devices Supported by OSC and UD Pocket with IGEL OS 12

The following list only includes those devices that are tested by IGEL (with each major release of IGEL OS).

By no means it implies that the devices which are not included in this list but meet the minimum requirements will not function with IGEL OS: Any x86-64 hardware endpoint device that meets the IGEL-stated minimum hardware requirements for IGEL OS (for example, the processor speed and RAM) can be expected to work adequately with IGEL OS and should be considered a candidate for repurposing from another OS. With an IGEL OS subscription or active maintenance, customers can expect IGEL to make any necessary “best effort” to support, regardless of whether the endpoints in question are specifically listed within the IGEL Knowledge Base or elsewhere (e.g. on the IGEL Ready Showcase at https://www.igel.com/ready/showcase-categories/endpoints/).

HP, Lenovo, and LG device models are available from the factory with pre-installed IGEL OS. Please contact IGEL Ready to get information on which device models are available with pre-installed IGEL OS.

[Fn] keys may not work on some supported and listed laptop/notebook models.

Dell / Wyse

Elo

HP

HP Docking Stations 

IGEL

Lenovo

Lenovo Docking Stations

Lenovo USB-C to Ethernet Adapter

LG

LG Docking Stations 

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