Issue

The WES7 thin client is joined to a domain and has to be removed from the domain.

Problem

Simply resetting the thin client's configuration will result in orphaned entries on the domain controller.

Solution

A thin client has to leave the domain it is joined to before resetting the client's configuration. A thin client can also leave the domain without resetting the configuration.


Removing the thin client from a domain without resetting its configuration:

  1. In the IGEL Setup (or the UMS) navigate to Security > Active Directory.
  2. Disable Thin Client is member of a domain.
  3. Do not remove the domain logon data now.
  4. Save the changes with Apply or OK.
    The thin client will leave the domain. You may now remove the domain logon data.


Removing the thin client from a domain when resetting its configuration (implies installing a snapshot):

  1. In the IGEL Setup (or the UMS) navigate to System > Update > Snapshots.
  2. Enable Reset Terminal Settings.
  3. Enable Leave domain before snapshot.
  4. Configure all necessary snapshot data depending on your snapshot source.
  5. Do not remove the domain logon data (Security > Active Directory).
  6. Save the changes with Apply or OK.
  7. Launch the update process via Download Snapshot in local setup or UMS.
    The thin client will leave the domain, install the snapshot and reset all configuration parameters to the factory default settings.