Issue

The WES7 device is joined to a domain and has to be removed from the domain.

Problem

Simply resetting the device's configuration will result in orphaned entries on the domain controller.

Solution

A thin client has to leave the domain it is joined to before resetting the client's configuration. A device can also leave the domain without resetting the configuration.


Removing the device from a domain without resetting its configuration:

  1. In the IGEL Setup (or the UMS) navigate to Security > Active Directory.
  2. Disable Device is member of a domain.
  3. Do not remove the domain logon data now.
  4. Save the changes with Apply or OK.
    The device will leave the domain. You may now remove the domain logon data.


Removing the device from a domain when resetting its configuration (implies installing a snapshot):

  1. In the IGEL Setup (or the UMS) navigate to System > Update > Snapshots.
  2. Enable Reset Terminal Settings.
  3. Enable Leave domain before snapshot.
  4. Configure all necessary snapshot data depending on your snapshot source.
  5. Do not remove the domain logon data (Security > Active Directory).
  6. Save the changes with Apply or OK.
  7. Launch the update process via Download Snapshot in local setup or UMS.
    The device will leave the domain, install the snapshot and reset all configuration parameters to the factory default settings.