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Fehlersuche und Fehlerbehebung

Fehlersuche

  1. Enable Debug mode in Sessions > Evidian > [Session Name] > Options in Setup and set the level of detail.

  2. Beenden Sie den Evidian Authentication Manager Prozess (siehe Weitere Fehlerbehebung).

  3. Start the desired Evidian session from the Start Menu.

  4. Watch the output with tail -F /var/log/user/rsuserauth[Session Number].debug in Local Terminal. Alternatively, add the file to System Log Viewer.

    The session number starts with 0, not 1. To watch the output of the first configured session, use thus tail -F /var/log/user/rsuserauth0.debug

Weitere Fehlersuche

  1. Öffnen Sie Local Terminal

  2. Geben Sie ps fax | grep rsuserauth | grep -v grep ein, um nach Evidian Authentication Manager Prozessen zu suchen.

  3. Use the Evidian AuthMgr Restart session to restart all Evidian sessions if neccesary
    OR kill unwanted processes by entering kill [process ID] in the terminal, start desired processes via the Evidian entries in the Start Menu.

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