A dongle must be used if delivered with a device (e.g. with a headset, etc.).
IGEL OS 12 supports the following Poly (former Polycom/Plantronics) headsets; the headsets have been tested with Microsoft Teams in a Citrix session.
|
Device |
Notes |
Verified with |
|
|---|---|---|---|
|
Poly Encorepro 320 |
|
|
|
|
Poly EncorePro 310 Monaural USB-A Headset |
|
|
IGEL OS 12.06 and
|
|
Poly Voyager 4320 |
|
|
IGEL OS 12.06 and
|
|
Poly Voyager Focus 2 |
|
It is a known issue that the MS Teams button has no function. |
IGEL OS 12.06 and
|
|
Poly Voyager Free 60+ UC M Carbon Black |
|
|
IGEL OS 12.06 and
|
|
Poly Blackwire 5220 Stereo USB-C Headset |
|
|
IGEL OS 12.06 and
|
|
Poly Blackwire 3320 Stereo |
|
|
IGEL OS 12.06 and
|
|
Poly Blackwire 3220 Stereo USB-C Headset |
|
|
IGEL OS 12.06 and
|
|
Poly Savi 8220-M Stereo D2 Headset |
|
|
IGEL OS 12.06 and
|
|
Poly Savi 8420 Stereo -M D2 Headset |
|
|
IGEL OS 12.06 and
|
|
Poly Savi 8220 -M D2 USB-A Headset |
|
|
IGEL OS 12.06 and
|
|
Poly EP 520 Bin Headset +QD, incl. Poly DA85-M USB to QD Adapter |
|
The adapter allows the EP520 (and other Poly quick disconnect headsets) to connect to a USB port on the computer |
IGEL OS 12.06 and
|
|
Poly DA85-M USB to QD Adapter |
|
The adapter allows the EP520 (and other Poly quick disconnect headsets) to connect to a USB port on the computer |
IGEL OS 12.06 and
|
Known Limitation of Citrix Workspace App
The answering and ending of calls through the HID buttons are not supported for any headsets.