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Device Configuration

Make the following device configuration either locally, via UMS or through a profile:

  1. Go to System > Remote Access > Shadow

  2. Enable Allow Remote Shadowing

  3. Optional: Enable Prompt User to allow Remote Session

In a number of countries, unannounced shadowing is prohibited by law. Do not disable this option if you are in one of these countries!


  1. Optional: Enable Allow Input from Remote

  2. Enable Secure Mode

Alternatively, you can globally activate Secure VNC for all thin clients under UMS Administration > Remote Access > Secure VNC.


  1. Optional:Enable Allow User to disconnect Remote Shadowing