Unified Communications Settings for VMware Horizon Sessions in IGEL OS
This article shows you how to use the IGEL OS unified communications settings for VMware Horizon sessions. It is necessary to set some additional parameters in IGEL OS to leverage the VMware Horizon-related multimedia enhancements. These parameters and their functions are explained below.
Menu path: Sessions > Horizon Client > Horizon Client Global > Unified Communications
Skype for Business
Menu path: Sessions > Horizon Client > Horizon Client Global > Unified Communications > Skype for Business
Server and Network Requirements
Skype for Business optimization requires additional configuration on the server side. For more information, see the VMware article Configuring VMware Virtualization Pack for Skype for Business.
Virtualization Pack Skype for Business
☑ The Virtualization Pack Skype for Business is active.*
☐ The Virtualization Pack Skype for Business is not active.
Cisco
Menu path: Sessions > Horizon Client > Horizon Client Global > Unified Communications > Cisco
Here you can activate or deactivate the virtual desktop optimization for Cisco Webex and define settings for the Cisco JVDI client.
Cisco Webex Meetings VDI
This virtual desktop optimization contains a media engine and redirects the audio and video streams so that they are exchanged directly between the endpoint devices and Webex Meetings cloud, without going through the hosted virtual desktop in the datacenter.
The Cisco Webex Meetings VDI plugin and your server-side application should have the same version. For details on backward compatibility, see Webex Meetings VDI Release Notes.
To select the version of the Cisco Webex Meetings plugin:
In the UMS configuration dialog or the local Setup, go to Sessions > Unified Communications > Cisco Webex Meetings VDI Selection > Cisco Webex Meetings client version.
(If you do not see the corresponding version in the UMS configuration dialog, but it is listed in the release notes, please update the firmware your profile is based on.)Select the desired version and click Apply or Ok.
For further information, see the Cisco documentation for Webex Meetings:
General information: https://help.webex.com/en-us/nfjsqzbb/Cisco-Webex-Meetings-Virtual-Desktop-Software
Administration guide: https://www.cisco.com/c/en/us/td/docs/collaboration/webex_vdi/admin/webex_b_admin-cisco-wmvdi-40-8.html
☑ The Cisco Webex Meetings VDI solution is enabled.
☐ The Cisco Webex Meetings VDI solution is disabled.*
Cisco Webex VDI
This virtual desktop optimization contains a media engine and redirects the audio and video streams so that they are exchanged directly, without going through the hosted virtual desktop in the datacenter.
For further information, see the Cisco documentation for Webex VDI:
General information: https://www.cisco.com/c/dam/en_us/solutions/collaboration/docs/cisco-webex-teams-solution-overview.pdf
Overview about the supported versions: https://help.webex.com/en-us/ntp1us7/Webex-VDI-Release-Notes#Cisco_Reference.dita_13d9aace-b6f9-41dc-a6e0-9f7a48834060
Administration guide: Administration - Webex App | Installation and Automatic Upgrade
Installation: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/vdi/wbx-teams-vdi-deployment-guide.pdf
☑ The Cisco Webex VDI solution is enabled.
☐ The Cisco Webex VDI solution is disabled.*
Cisco JVDI Client
For the vendor documentation for the Cisco JVDI client, see Deployment and Installation Guide for Cisco Jabber Softphone for VDI Release 14.0.
☑ The Cisco JVDI Client is enabled.
☐ The Cisco JVDI Client is disabled.*
If you do not see the option Cisco JVDI Client, check if the Cisco JVDI Client is enabled under System > Firmware Customization > Features. Reboot the device if required.
If you have reduced the IGEL OS feature set before and cannot activate Cisco JVDI Client, see Adapting IGEL OS 11.04 or Higher for Devices with Small Storage.
Audio
Default volume
Headphone volume control. (Default: 80%)
Default microphone volume
Microphone volume control. (Default: 80%)
Default ring volume
Ringtone volume control. (Default 100%)
Internal sound card
Here you have the possibility to define a sound card. If you leave the field empty, the default sound card of the system is used.
For further information, see Sound Preferences.
Video
You can set the Cisco JVDI Client to use the default resolutions of the camera or to use a user-defined set of resolutions. Separate configurations for cameras with and without hardware acceleration are possible.
Allow default resolutions (for cameras without hardware resolution)
☑ The default resolutions of the camera are used.*
☐ A user-defined set of resolutions is used. You can add a resolution by clicking 
in the Camera area and selecting the desired resolution.
Allow default resolutions (for cameras with hardware resolution)
☑ The default resolutions of the camera are used.*
☐ A user-defined set of resolutions is used. You can add a resolution by clicking 
in the Hardware Accelerated Camera area and selecting the desired resolution.
VDI Solutions
Menu path: Sessions > Horizon Client > Horizon Client Global > Unified Communications > VDI Solutions
HTML5 multimedia redirection
Server and Browser Requirements
HTML5 multimedia redirection requires additional configuration on the server side. For more information, see the VMware article Configuring HTML5 Multimedia Redirection.
☑ HTML5 multimedia content is redirected from a remote desktop to the endpoint devices.*
☐ HTML5 multimedia content is not redirected.
Microsoft Teams optimization
Server and Network Requirements
Microsoft Teams optimization requires additional configuration on the server side. For more information, see the VMware articles Microsoft Teams Optimization with VMware Horizon and Configuring Media Optimization for Microsoft Teams.
☑ The audio and video streams for Microsoft Teams are redirected to the endpoint devices. Audio and video data are not processed by the server.*
☐ The audio and video streams for Microsoft Teams are not redirected.
Zoom VDI Media Plugin
Server and Network Requirements
Zoom optimization requires additional configuration on the server side. For more information, see the Zoom articles Getting started with VDI and Mass deployment with preconfigured settings for Windows.
☑ The audio and video streams for Zoom are redirected to the endpoint devices. Audio and video data are not processed by the server.
☐ The audio and video streams for Zoom are not redirected.*
The Zoom VDI Media Plugin version must be equal to or less than the version of the server-side Zoom VDI application; a plugin with a higher version is not supported. Zoom recommends updating the Zoom plugin after updating the Zoom VDI application since new features can require an updated plugin. For more information, see the Zoom article VDI backwards compatibility.
You can select the Zoom VDI Media Plugin version under Sessions > Unified Communications > Zoom Client Selection > Zoom client version.
Related Topics
Webcam Redirection and Optimization in IGEL OS
Which Unified Communication Solutions Does IGEL OS Support?
*IGEL OS system default