Which Unified Communication Solutions Does IGEL OS Support?

This article provides an overview of the Unified Communication software and hardware solutions that are supported by IGEL OS.

Unified Communication Hardware Supported by IGEL OS

Virtual Desktop Optimizations in IGEL OS

The virtual desktop optimizations provide the endpoint device with a media engine and redirect the audio and video streams so that they are exchanged directly between the endpoint devices. This results in higher performance and a lower server load.

Virtual Desktop Optimizations for Citrix Sessions

IGEL OS supports the following virtual desktop optimizations for Citrix sessions:

Skype for Business
Cisco Jabber (JVDI Client)
Cisco Webex Meetings VDI and Cisco Webex VDI
Microsoft Teams optimization
Zoom VDI Media Plugin

For the configuration, see Unified Communications Settings for Citrix Sessions in IGEL OS.

Virtual Desktop Optimizations for Horizon Sessions

IGEL OS supports the following virtual desktop optimizations for VMware Horizon sessions:

Skype for Business
Cisco Jabber (JVDI Client)
Cisco Webex Meetings VDI and Cisco Webex VDI
Microsoft Teams optimization
Zoom VDI Media Plugin

For the configuration, see Unified Communications Settings for VMware Horizon Sessions in IGEL OS.

Local Installation on the Endpoint Device with a Custom Partition

In contrast to the virtual desktop optimizations, where the Unified Communication apps are installed on the VDI server, this approach involves installing the apps on the endpoint device. This is achieved by using the Custom Partition mechanism of IGEL OS.

For building a Custom Partition by yourself, see the Custom Partition Tutorial.

You can acquire any of the following Custom Partitions free of cost; just ask your IGEL contact person:

Microsoft Teams (see also Microsoft Teams as a Custom Partition)
Zoom (see also Zoom as a Custom Partition)
TeamViewer