Symptom
An administrator password has been set on IGEL OS (via Setup > Security > Password > Administrator), but it has been lost.
Problem
The local setup is not accessible without the password. Also, resetting the device to factory defaults seems impossible.
Solution
You have the following options:
-
Change the administrator password using IGEL UMS via Setup > Security > Password > Administrator
-
Reset the device using IGEL UMS via Devices > Other commands > Reset to Factory Defaults in the UMS menu.