Troubleshooting: Loss of UMS Functions After Update to UMS 12.07.100

You updated your IGEL Universal Management Suite (UMS) to version 12.07.100 or higher, and you cannot access some features anymore.

Problem

With the introduction of the subscription model for IGEL OS Editions, a new feature-based licensing model is implemented for the IGEL UMS. The feature-based licensing model is released with UMS version 12.07.100. With the feature-based license model, UMS features are activated based on the deployed license. For details, see IGEL OS Editions .

When functions get deactivated due to a lack of license, no data is deleted - if a license is later applied, previous features, configurations, and assignments are restored.

To guarantee feature availability, IGEL automatically assigned the Standard (Legacy) UMS License to all IGEL Licensing Portal (ILP) accounts that have a valid subscription and are not yet migrated to an IGEL OS Edition. The Standard (Legacy) UMS License grants access to the full feature set of UMS version 12.06.120.

You can check the UMS license state in your UMS under UMS Administration > Global Configuration > Licenses > UMS Licenses.

Lack of License Automation

The UMS can only get the Standard (Legacy) UMS License automatically if the UMS ID is registered in the ILP and Automatic License Deployment (ALD) is activated. Otherwise, a manual license deployment is needed.

Solution

Lack of License Automation > Manual License Upload

If the license deployment is not automatic or the UMS is not directly connected to the ILP (for example, in air gapped scenarios), you need to generate the Standard (Legacy) UMS License and import it to your UMS manually. For details on how to do it, see How to License the IGEL UMS .