IGEL OS Editions

A lightweight database system that is directly built into the software on the server. Embedded databases are less scalable, less secure, and lack advanced features compared to external databases. 

Migrate a UMS Server with the Same Embedded Database

An external database is a separate system that stores and manages data outside of the UMS. 

Installation Requirements for the IGEL UMS

Connecting External Database Systems

The IGEL Cloud Gateway (ICG) enables the IGEL Universal Management Suite (UMS) to securely manage endpoint devices outside the company network. 

ICG Manual

Distributed UMS is the recommended High Availability solution for UMS.

Installing the Distributed IGEL UMS

Devices can download the app installation package not from the IGEL App Portal but from a local server of the customer, suitable for air-gapped/low bandwidht use cases.

Regular device registration method, user needs to receive one time password from admin.

Onboarding IGEL OS 12 Devices

Regular device registration method, admin searches for devices in the company network.

Registering IGEL OS Devices on the UMS Server

New, very user-friendly device registration method, user only needs to type in email to get the device registered.

Initial Configuration of the IGEL Onboarding Service (OBS)

Remote control to device (Help desk use case).

Remote Access in IGEL OS 12

Remote control commands to device like shutdown, restart (Help desk use case).

Devices - View and Manage Your Endpoint Devices in the IGEL UMS Web App

Open remote terminal on device to type in commands.

Secure Terminal in IGEL OS 12

Set of device configurations, like keyboard settings, wifi connection, security settings.

Profiles in the IGEL UMS

Customize the user interface of your IGEL OS devices to suit your corporate design using the Corporate Identity Customization (CIC) function in the IGEL Universal Management Suite (UMS).

Firmware Customizations in the IGEL UMS

Send files like wallpapers or certificates to devices.

Files - Registering Files on the IGEL UMS Server and Transferring Them to Devices

Similar to profiles, but always overrules other profile settings.

Priority Profiles in the IGEL UMS

Efficient way to configure large amount of devices using the same profiles, but different values within the profile, e.g. language.

Template Profiles in the IGEL UMS

UMS logs security relevant actions like device registrations or user actions.

User Logs in the IGEL UMS

Specify the logging behavior of the IGEL Universal Management Suite (UMS) for messages and events as well as activate performance logging. 

Logging in the IGEL UMS

Automate basic administrative tasks like regular DB backups

Configure custom attributes for devices, e.g. branch office information.

Managing Device Attributes for IGEL OS Devices in the IGEL UMS

Rules for default directories are used to automatically classify devices into specific directories during registration. These directories can be linked to profiles which are then assigned to the devices contained. As a result, you can automatically configure the devices during registration (zero touch deployment). 

Default Directory Rules

Automate device tasks to reduce manual work for admins.

Jobs - Sending Automated Commands to Devices in the IGEL UMS

You can define administrative tasks for the IGEL Universal Management Suite (UMS). A task consists in sending an action automatically at a defined time. Examples of such actions include removing unused firmware files, automatically clean up logs, events and assets. Tasks can be repeated at intervals or on specific days of the week.  

Administrative Tasks - Configure Scheduled Actions for the IGEL UMS

Harmonize the naming logic of devices in UMS to fit company standards.

How to Rename IGEL OS Devices

IGEL Management Interface (IMI) enables you to connect UMS to systems management tools. It is a programming interface that can create and delete endpoint devices, move them between directories, reboot them and much more. Its implementation as a REST API makes IMI agnostic of hardware platforms, operating systems and programming languages, thus ensuring maximum interoperability. 

IMI Manual

IMI API V3 Reference

Device login using UMS as local Active Directory (AD).

IGEL Shared Workplace (SWP)

With IGEL OS 12, you can use Single Sign-On (SSO) via a cloud-based identity provider (IdP) to access the local device and apps. 

How to Configure Single Sign-On (SSO) on IGEL OS 12

Instead of creating and organizing UMS administrators manually you are looking for an easy way of importing them from your existing Active Directory, using the same AD group assignments and credentials as already defined in the AD. 

How to Integrate Active Directory in IGEL UMS

The App Creator Portal is an IGEL hosted modern look and feel portal where you can bring your custom apps, package them ready to be deployed to your IGEL OS12 and above endpoints within minutes with no scripting required. 

The app signing certificate in the ‘Community Certificate’ edition is a shared certificate used by all customers to digitally ‘sign’ an application allowing the deployment of custom applications. If you wish to use your own signing certificate you will need to use the ‘Enterprise Certificate’ edition.  Add own Apps and make available for endpoints (+ = restirct to only company approved)

Add own Apps and make available for endpoints (+ = restirct to only company approved)

All Cloud services (App Portal, Customer Portal, Igel Licence Portal)

Using the IGEL Customer Portal

IGEL App Portal

Licensing

IGEL License Portal (ILP)

The ISO 27001 certification is a prestigious recognition awarded to organizations that excel in establishing, implementing, maintaining, and continually enhancing their IT security management systems.

https://www.igel.com/about-us/press-releases/igel-achieves-iso-iec-27001-certification-sets-new-standard-for-information-security/

The Federal Information Processing Standard Publication 140-2, (FIPS PUB 140-2),[1][2] is a U.S. government computer security standard used to approve cryptographic modules. 

Using "IGEL Advanced Device Redirection” it is possible to access your local USB devices from a remote desktop session. USB devices appear as if they were plugged directly to the remote computer. And it works with virtually any device. 

Enterprise single sign-on and virtual desktop access for fast, secure, No Click Access™ to technology endpoints

The 90meter PKCS#11 Library offers unparalleled security solutions to enable smart card support for NIPRnet within Virtual Desktop Infrastructure (VDI) environments.

Select offers web support and a critical response time of within 3 days

Priority Support offers a 4-hour response window for critical issues with next business day response for non-critical issues, and remote access for advanced trouble shooting.

Priority Plus Support offers 24×7 availability with a 2-hour response window for critical issues, and remote access for advanced troubleshooting

Boot any x86-64 device into IGEL OS to provide a secure, performant and managed workspace. Leaving the underlying installed operating system and files in place, the UD Pocket and UD Pocket2 provide a purpose-built environment which can connect to Office.

https://www.igel.com/udpocket-video/