If the device is (temporarily) moved to a company's local network where a direct connection to the UMS is possible, it may be feasible to switch from ICG use to direct connection. This can be done using a registry parameter.


To switch from ICG to direct connection:

  1. Open the device's Setup and go to System > Registry > system > remotemanager > enable_icg (full parameter name: system.remotemanager.enable_icg).
  2. Deactivate Enable ICG.
  3. Click Apply or Ok.
    The device cancels its connection to the ICG and automatically establishes a direct connection to the UMS. The tray icon changes to .


To switch from direct connection to ICG:

  1. Open the device's Setup and go to System > Registry > system > remotemanager > enable_icg (full parameter name: system.remotemanager.enable_icg).
  2. Activate Enable ICG.
  3. Click Apply or Ok.
    The device cancels its direct connection to the UMS and automatically establishes a connection to the ICG. The tray icon changes to ICG Tray Icon.