Symptom

The IGEL Linux 10 firmware download fails with this message:

The device reboots into the IGEL Linux v5.11 (or higher) system.

The IGEL Linux 10 upgrade tool shows this error:

The IGEL Linux v5.11 (or higher) firmware is still fully functional.

Solution

  1. Click Confirm. If the error is not confirmed, no further upgrade attempts will be made.
  2. Analyze the download failure:
    • Are all IGEL Linux 10 firmware files properly extracted to the firmware update server?
    • Are the IGEL Linux 10 update settings ok?
  3. Check the IGEL Linux 10 firmware download, e.g. by means of the wget tool.
  4. Retry the upgrade.