Exact Phrase Search
To search for an exact phrase put the phrase in quotation marks.
Example:
Stop Words
The search ignores common words (stop words) such as 'and', 'the', 'or', and 'it'. For instance, "usb redirection" and "the usb redirection" return the same results.
>> Try this method on https://kb.igel.com
Combining Search Words with the AND Operator
The AND operator is already built-in when you combine several search words.
Example:
returns the same result as
Quotation Marks Required
When operators are used, the search words must be in quotation marks.
>> Try this method on https://kb.igel.com
Combining Search Words with the OR Operator
To find pages that contain at least one of the search words, you can use the OR operator. Note that OR must be written in capitals; otherwise, it is considered a stop word and therefore ignored.
Example:
finds all pages that contain the words "Fabulatech" or "USB" or "Redirection".
Quotation Marks Required
When operators are used, the search words must be in quotation marks.
>> Try this method on https://kb.igel.com
Using the Asterisk * as a Wildcard
You can use the asterisk * as a wildcard to find all pages that contain a given letter pattern. Note that you can not use * at the beginning of a pattern; for instance, "*abulatech" would return 0 results.
Example:
If you are unsure whether the company spells "Fabulatech" or "Fabulatec", you can search for
You can also use multiple wildcards, for example:
500
>> Try this method on https://kb.igel.com
Excluding Search Words with the NOT Operator
To find pages that contain a search word but not another word, you can use the NOT operator.
Example:
To find all pages that contain "Fabulatech" but not "USB", search for
Instead of NOT, you can also use the minus sign "-":
>> Try this method on https://kb.igel.com
Combining Operators
You can combine operators for more complex searches.
Example:
>> Try this method on https://kb.igel.com
