Symptom

The IGEL Linux 10 Upgrade Tool shows a license error:

Solution

  1. Check if your IZ devices support the upgrade to IGEL Linux 10. This is the case for the following device types:
    • IZ2 HDX/RFX/HORIZON 40 (D220)
    • IZ3 HDX/RFX/HORIZON 50 (M340C)
  2. Contact your IGEL sales representative for an IGEL Zero (IZ) to Universal Desktop (UD) upgrade license.