The following EPOS/Sennheiser headsets are supported (verified with Citrix and enabled HDX RealTime Media Engine):

With IGEL OS 11.04.200 or higher, EPOS Connect is integrated. For more information, see EPOS Connect



Tested by IGEL

  • EPOS/Sennheiser DW Pro USB
  • EPOS/Sennheiser MB Pro

  • EPOS/Sennheiser MB 660
  • EPOS/Sennheiser SC 45
  • EPOS/Sennheiser SC 70
  • EPOS/Sennheiser SC 160
  • EPOS/Sennheiser SC 260
  • EPOS/Sennheiser SC 630

Tested by EPOS / Sennheiser

Wired Headsets

  • Culture Series:
    • SC 30 USB ML
    • SC 60 USB ML
  • Culture Plus Series:
    • SC 40 USB MS BLACK
    • SC 70 USB MS BLACK
  • Culture Plus Mobile Series:
    • SC 45 USB MS
    • SC 75 USB MS
  • Circle Series:
    • SC 230 USB MS II
    • SC 260 USB MS II
    • SC 230 with USB-ED CC 01 MS
    • SC 260 with USB-ED CC 01 MS
  • Century Series:
    • SC 630 USB ML
    • SC 660 USB ML
    • SC 630 with USB-ED CC 01 MS
    • SC 660 with USB-ED CC 01 MS

Wireless Headsets

  • Bluetooth headsets:
    • MB Pro 1 UC ML
    • MB Pro 2 UC ML
    • Presence UC ML
    • MB 660 UC MS
  • DECT headsets:
    • DW Office ML
    • DW Pro 1 ML
    • DW Pro 2 ML
    • SD Office ML
    • SD Pro 1 ML
    • SD Pro 2 ML
    • D 10 USB ML

Speakerphones

  • SP 10 ML
  • SP 20 ML
  • SP 220 MS


Solution Based on Experience from the Field

The below solution has not been approved by the IGEL Research and Development department. Therefore, official support cannot be provided by IGEL. Where applicable, test the solution before deploying it to a productive environment.

The following EPOS audio devices need this configuration to work in Citrix or VMware Horizon with Skype for Business:

  • DW Pro 1 / DW Pro 2 = DIP 4 Autolink ON = pick up softphone = connect
  • SDW 5035 / 5065 = DIP 5 = Oben = Audio Quality Best
  • SDW 5035 / 5065 = DIP 2 = Unten = Autolink ON

DIP means DIP switch which is integrated in the base station (hardware).