How to Reclaim Device License

Solutions Based on Field Experience

This article provides solutions that have not been approved by the IGEL Research and Development department. Following the instructions given here is at your own risk.

Topic of discussion/Issue:

How to reclaim device license.

Firmware version:

IGEL OS 10 and higher

UMS version:

UMS 5.09 and higher

Description:

How to decommission the device and gain back licenses.

Solution:

In the console, locate a machine that you have validated and is ready to be decommissioned

With that mac address of that machine, search in the packs that you have. Delete the machine in the license pack and delete the machine in the console. After these steps, one license will be recovered.

Repeat the process for others.


Solutions Based on Field Experience

This article provides solutions that have not been approved by the IGEL Research and Development department. Following the instructions given here is at your own risk.

Last update: January 8, 2020